
1001 - 5000 employees
Founded 2000
🏥 Healthcare
📣 Marketing
🛡️ Insurance
💰 $60M Post-IPO Equity on 2020-11
Healthcare • Marketing • Insurance
Trupanion is a leading provider of pet insurance, offering comprehensive coverage for dogs and cats. With over 25 years in the industry, Trupanion provides unlimited payout plans and real-time payment at checkout through its VetDirect Pay™ system, ensuring pets receive immediate care without financial stress for the owners. Trusted by over a million pet parents and veterinarians, Trupanion is known for its extensive coverage that includes hereditary conditions, advanced dentistry, allergies, and more. The company emphasizes ease of use with a 24/7 customer service line and a commitment to helping pets through every stage of life.
🔥 12 minutes ago
Where this job comes from
Posted on Trupanion's careers page, not through a job board
First seen by Remote Rocketship 12 minutes ago

1001 - 5000 employees
Founded 2000
🏥 Healthcare
📣 Marketing
🛡️ Insurance
💰 $60M Post-IPO Equity on 2020-11
Healthcare • Marketing • Insurance
Trupanion is a leading provider of pet insurance, offering comprehensive coverage for dogs and cats. With over 25 years in the industry, Trupanion provides unlimited payout plans and real-time payment at checkout through its VetDirect Pay™ system, ensuring pets receive immediate care without financial stress for the owners. Trusted by over a million pet parents and veterinarians, Trupanion is known for its extensive coverage that includes hereditary conditions, advanced dentistry, allergies, and more. The company emphasizes ease of use with a 24/7 customer service line and a commitment to helping pets through every stage of life.
• Answer inbound warm leads from potential customers interested in pet insurance policies • Use a consultative sales style to understand customer needs and tailor insurance solutions • Present the value and benefits of pet insurance policies • Set the agenda during calls to maintain call control and guide conversations toward enrollment • Provide information about policies and coverage options and answer customer questions and objections • Overcome objections and concerns with confidence and empathy • Use assumptive closing techniques to guide customers through enrollment • Accurately enroll pets in policies and collect and document required information • Assist current members contacting Trupanion • Collaborate with the sales team and management to meet and exceed sales targets and objectives
• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, depending on province of residence • Eligible for license reciprocity in additional jurisdictions, excluding Québec • Minimum of 2 years' experience in a sales role • Excellent communication skills with a customer-centric approach • Ability to actively listen, understand customer needs, and provide appropriate solutions • Familiarity with the insurance industry, particularly pet insurance, is a plus • Strong ability to handle objections and turn them into opportunities • Goal-oriented mindset with a proven track record of achieving or surpassing sales targets and productivity expectations • Positive attitude, adaptability, and willingness to learn and grow within the role • Proficiency in basic computer applications and data entry • Must be licensed to sell insurance in Canada and the province in which the candidate currently resides • Availability to work both Saturday and Sunday • Flexibility across rotating shifts, including shifts scheduled as early as 3:00 AM Pacific Time and start times as late as 1:30 PM Pacific Time
• Uncapped monthly bonuses based on individual performance • Restricted Stock Units granted to all new team members, vesting over 4 years • Employer-paid extended health coverage for you and your family • RRSP, pension, etc. registration partnership with Wealthsimple • Four weeks of paid time off • 11 paid float holidays • Five weeks of paid sabbatical after five years of employment • Employer-paid medical insurance for one pet (cat or dog) • Paid time off to volunteer at nonprofit organizations • Open, casual, pet-friendly, and fun work environment
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