Caseworker – Nursing & Clinics, Bilingual – French

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🕒 July 6

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Referral coordination including data entry, collaboration with nursing, and scheduling appointments • Delivery of training to nurses or other stakeholders on specific clinical trial protocols • Clinical Trials coordination between clients and all Innomar stakeholders involved • Track, report and escalate issues to appropriate team members • Provide remote clinical guidance to Field Nurses regarding Clinical trial standard operating procedures • Lab testing coordination and nurse lab test guidance • Post services reporting and billing activities related to the services

🎯 Requirements

• Requires broad training in fields such as business administration, accountancy, sales, marketing, or computer sciences • A minimum of one (1) year experience in customer service • Comfortable client facing with customers such as physicians, research coordinators/nurses • Bilingual (French/ English) • Working knowledge of Word, Excel, and Outlook

🏖️ Benefits

• Medical, dental, and vision care • Comprehensive suite of benefits focusing on wellness • Support for working families, including backup dependent care • Adoption assistance and infertility coverage • Paid parental leave and paid caregiver leave • Professional development resources and training programs • Opportunities to participate in mentorship programs and volunteer activities