Regional Training Manager

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Develop training programs through needs assessments, curriculum design, training-material creation, learning-module development, and competency-framework establishment aligned to patient support operations • Deliver training through classroom sessions, virtual platforms, field observations, and one-on-one coaching • Evaluate training effectiveness by measuring knowledge retention, assessing skill application, analyzing performance data, gathering stakeholder feedback, and implementing improvements • Ensure training content reflects current HIPAA requirements, privacy regulations, pharmaceutical guidelines, and standard operating procedures • Partner with district managers, clinical leadership, quality assurance, and operations teams to identify performance gaps and support continuous improvement • Coordinate training logistics, including scheduling sessions, arranging attendance, securing venues and technology, maintaining learning management systems, and tracking completion and certification records • Design new-hire orientation programs and career-development resources • Mentor trainers and build training capacity across the region

🎯 Requirements

• Bachelor's degree in social work, health sciences, healthcare administration, or a related field, or equivalent experience required • 4+ years of experience in patient services, case management, pharmaceutical operations, healthcare services, or a related field required • Previous sales-role or Field Case Manager experience within a patient support program considered a valuable asset • Bilingualism in French and English considered a valuable asset • Registered Nurse (RN) license in good standing preferred for nursing candidates • Certified Case Manager (CCM), Case Management Administrator (ACM-SW), or equivalent certification preferred • Certified Professional in Learning and Performance (CPLP), Association for Talent Development (ATD), or equivalent certification preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities