Clinical Operations Strategy Lead

🕒 October 2

🏛️ District of Columbia, Virginia – Remote

🏛️ District of Columbia – Remote ⚔️ Virginia – Remote

💵 $104k - $143k / year

⏰ Full Time

🟠 Senior

🏥 Clinical Operations

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Partner with Primary Care Organization and CenterWell leadership to shape strategic direction and translate strategy into measurable business results • Solve complex business problems and evaluate strategic opportunities • Lead structured problem-solving and hypothesis-driven analyses using financial modeling, qualitative insights, and market research • Summarize complex information into executive-ready presentations and recommendations for leadership and Board decision-making • Evaluate strategic opportunities, feasibility, risks, and implementation considerations • Own priority workstreams, including workplans, interdependencies, milestones, stakeholder alignment, and risk identification • Facilitate cross-functional engagement through working sessions and stakeholder alignment activities • Develop business cases, value analyses, KPI frameworks, and leadership updates • Report to the Associate VP, PCO Strategy • Support coordinated execution across the Primary Care Organization

🎯 Requirements

• Bachelor's degree in business, finance, economics, healthcare administration, or a related field • 3+ years of experience with a management consulting firm and/or 4+ years in a strategic role requiring core consulting skills, with evidence of increasing responsibility • Experience structuring and solving complex business problems using quantitative and qualitative analysis • Experience conducting financial modeling, interpreting operational and financial data, and developing business cases • Experience translating strategy into actionable plans and driving cross-functional execution through influence and stakeholder management • Experience creating polished, executive-level presentations and deliverables that communicate complex concepts with clarity • Ability to work EST hours • Prior healthcare industry experience, preferably within healthcare services or care delivery organizations • Experience working in a highly matrixed, multi-business-unit organization • Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment • Strong interpersonal and collaboration skills • Commitment to improving patient experience and outcomes • Home internet with minimum 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Whole-person wellness benefits • Remote work arrangement • Potential hybrid model in Washington, DC metro area • Dedicated home workspace and internet requirements for work-from-home employees