Revenue Operations Associate

🕒 September 29

🌵 Arizona, Colorado, +15 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CharterUP

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📦 Logistics

✈️ Travel

🚗 Transport

💰 $60M Series A on 2022-10

Logistics • Travel • Transport

CharterUP is a private shuttle service that provides organized transportation solutions for a variety of groups and events. The company caters to a wide range of clients, including nonprofits, corporations, universities, and government agencies, offering services such as employee shuttles, campus transportation, and emergency transport. With a mission to deliver a safe and transparent group travel experience, CharterUP operates through a marketplace model, allowing customers to easily book and manage shuttles across numerous cities nationwide, supported by a vast network of bus operators.

📋 Description

• Define, document, and manage the end-to-end revenue process with sales leaders and executive leadership • Identify bottlenecks and areas for revenue-process optimization • Design, implement, and document standardized lead-to-opportunity, opportunity-to-close, and post-sales processes • Serve as secondary administrator for the Salesforce- and Outreach-centered revenue stack • Configure and customize Salesforce and enhance integrations with other services • Lead revenue-stack projects and contribute to the technology roadmap • Ensure revenue-stack data integrity • Develop and maintain KPI dashboards and reporting across Sales, Account Management, Support, and other revenue functions • Own monthly commission calculations, data review, and Cost of Sales analysis • Analyze and assist with annual and quarterly revenue targets, forecasting, and compensation-plan design • Provide forecasting support to improve forecast accuracy and pipeline visibility • Conduct deep-dive analysis on pipeline health, sales productivity, campaign effectiveness, and customer churn and retention • Report to the Director of Revenue Operations • Align Sales segments, Finance, Marketing, and Partner and Service Operations

🎯 Requirements

• Bachelor's degree • 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations • Preferably experience within a B2B SaaS environment • Experience in a marketplace business is a plus • Advanced Excel/GSheets skills • Some experience with SQL • Expert-level CRM administration proficiency • Salesforce required; certification not required • Demonstrated experience managing an integrated tech stack, including sales engagement, marketing and process automation, AI, and analytics products • Analytical ability to translate complex data into clear, actionable insights and recommendations • Strong communication and personal organization skills • Ability to recommend solutions and implement them • Ability to balance speed with durability, scalability, and maintainability • Eagerness to incorporate AI into organizational processes • Familiarity with revenue-related financial planning and analysis (FP&A) concepts • U.S.-based employees must reside in one of the approved states listed in the posting

🏖️ Benefits

• Remote-first work model • Medical, dental, and vision insurance • 100% of U.S. employee health insurance premiums covered • Mental health support • Virtual care • Gym discounts • Family-building benefits • 15 U.S. PTO days, increasing to 20 after 2 years • 8 paid holidays in the U.S. • Company-paid life insurance where available • Company-paid short-term disability insurance where available • Company-paid long-term disability insurance where available • Referral bonuses • Long-term financial planning support • 401(k) plan in the U.S. • Region-specific savings programs internationally where applicable • Choice of Mac or PC • Monitor, keyboard, and mouse • Global team benefits that may vary by location