Payroll Support Manager – Corrections

🕒 September 29

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $140.3k - $181.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Payroll

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Check

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💳 Fintech

☁️ SaaS

🔌 API

💰 $75M Series C - Check on 2022-02

Fintech • SaaS • API

Check is a payroll infrastructure company that provides embedded payroll APIs and SaaS tools for platforms and businesses. It supplies the technology, operations, and support to build and scale payroll products — including money movement, tax calculation and filing, real-time payments, benefits and 401(k) integrations, workers’ compensation, fraud protection, and developer tools like an MCP and CLI. Check targets platforms from startups to public companies and advertises that it processes billions annually and serves large numbers of businesses and employees.

📋 Description

• Own the team's day-to-day operating rhythm, including priorities, queue health, resource allocation, standups, escalation paths, and SLA performance • Manage and develop experienced payroll operations specialists through coaching, feedback, performance management, and career development • Create visibility into team performance and surface risks, bottlenecks, and emerging trends • Partner with the senior SME to turn technical expertise into repeatable processes, documentation, and broader team capability • Own complex operational escalations and coordinate technical or cross-functional partners when deeper expertise is required • Partner with leaders across Support, Filing, Tax Operations, Product, and R&D on cross-functional issues • Serve as a thought partner to the head of the department on team strategy, staffing, performance, and operational decisions • Lead the people responsible for investigating and resolving complex historical payroll issues across payrolls, quarters, tax jurisdictions, payments, and filings

🎯 Requirements

• Startup or high-growth company background • 4-6+ years in operations, technical support, support operations, client service, or a similarly execution-heavy environment • Meaningful people management experience • Direct experience managing a team, coaching performance, and holding clear standards for outcomes and work practices • Formal people management experience, including hiring and managing team growth • Ability to organize people around team metrics • Strong operational judgment regarding priorities, capacity, SLAs, customer impact, and risk • Strong communication skills • Ability to translate between team-level detail and leadership-level framing • Ability to learn a niche domain quickly • Comfort managing people who may initially know more about the technical subject matter • Bias toward building durable systems and improving processes • Familiarity with payroll or payroll tax is a plus, but not required • Experience in fintech, payments, financial operations, or another regulated or technically complex domain is a plus • Ability to work remotely without distraction or disruption while maintaining quality, communication, and productivity • Authorization to work in the United States

🏖️ Benefits

• Equity • Flexible PTO and sick leave • Generous paid parental leave for all new parents • Flexible return-to-work • 401k retirement plan • $100 monthly stipend for home internet and mobile phone expenses • Medical, dental, vision, short-term disability, long-term disability, and basic life insurance coverage effective on the first day of work • Team offsites, events, and hackathons • Annual 3-day company retreat • Meals on Tuesdays and Thursdays for in-office and hybrid employees • Regular happy hours, game nights, and other in-person events for in-office and hybrid employees