Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Clarity's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Clarity

Clarity

201 - 500 employees

🧘 Wellness

👥 B2C

💰 Seed on 2023-02

Wellness • B2C

Clarity is an India-based anonymous emotional support platform (product of We Heal Private Limited) that connects users with trained, non-medical listeners via chat, voice call or video call for help with breakups, loneliness, relationship issues and other emotional concerns. The service emphasizes anonymity for users, identity verification for listeners (including Aadhaar verification for Indian listeners), and positions itself as a consumer-facing app focused on emotional wellbeing; it lists investors and public endorsements from Indian founders and investors. Clarity markets itself as "India's biggest emotional support platform" and operates a mobile app and online presence for anonymous, judgment-free conversations.

📋 Description

• Carry out defined improvements on operations projects from planning to completion • Research questions and turn findings into clear summaries that support decisions • Track and coordinate operations projects across teams • Write clear processes and maintain handbooks and support documentation • Support the CRM and other third-party tools by cleaning data, building views and reports, and answering GTM team questions • Help People Operations maintain standards and processes for hiring, onboarding, training, and other company operations • Assist with scheduling and coordination for company-wide meetings and events • Perform other duties as required or assigned within the scope of the job classification

🎯 Requirements

• 1–2 years of experience in operations, customer success, or a similar role, ideally at a startup or fast-moving team • Analytical and meticulous, with attention to inconsistencies and patterns • Process-oriented, able to turn messy work into clear, repeatable steps • Curious and coachable • Self-starter who can work through blockers independently • Steady executor who follows plans through to completion and flags potential blockers early • Interested in owning small projects from start to finish and building toward larger projects • Comfortable working with data in Google Sheets or Excel • Clear and professional communication with cross-functional team members • Hands-on experience in HubSpot or other CRMs (nice to have) • Exposure to automation workflows or similar detail-driven projects (nice to have) • Experience with internal dashboard or database systems such as Notion or GitBook (nice to have)

🏖️ Benefits

• Stock options • 100% company-sponsored health, medical and dental insurance • Team-specific offsites every year • Company-sponsored offsites every year • Fully remote work environment

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