Senior Software Engineer – Backend, Python

🕒 March 28

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Close

51 - 200 employees

Founded 2013

☁️ SaaS

🤝 B2B

SaaS • B2B

Close is a customer relationship management (CRM) software platform designed for small businesses, focusing on ease of use, automation, and integration with sales processes. It offers tools for call management, emailing, text messaging, and task scheduling all within a single platform. The platform eliminates the need for multiple tools by incorporating all necessary sales tools seamlessly. Close aims to empower small businesses to grow by being user-friendly, clutter-free, and equipped with automated sales functionalities, enhancing sales efficiency and effectiveness.

📋 Description

• Conceiving, designing, building, and launching new user-facing features • Implementing new AI features to turbocharge our customers’ daily tasks • Improving the performance and scalability of our GraphQL and REST API • Improving how we sync millions of sales emails and calendar events each month • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features • Building user-facing analytics features that provide actionable insights based on sales activity data • Improving our Elasticsearch-backed powerful search features • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and web conferencing providers • Enhancing our web app with real-time updates powered by GraphQL Subscriptions • Leveraging the latest AI LLMs from providers like OpenAI, Groq and AssemblyAI

🎯 Requirements

• Senior 1 & 2 level candidates should have 5+ years of experience building modern back-end systems. • Staff level candidates should have 8+ years of experience. • Professional Python experience is preferred but a working knowledge of Python with additional experience in other languages is acceptable if you have a desire to work with Python. • You have built web APIs that were Internet facing or supported other high volume loads. • You have hands-on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores. • You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. • You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase. • You care about the craftsmanship of the code and systems you produce. • You are able to speak and write in English • You are located in the USA (ET, CT, MT, PT)

🏖️ Benefits

• Competitive compensation including an organization-wide goal-based bonus • Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 additional PTO days • 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay • Paid Parental Leave for primary and secondary caregivers • Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical • Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents) • 401k (US residents): We match 6% contributions with immediate vesting

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