Senior Software Engineer

🔥 8 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 11%

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Cloudbeds

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

✈️ Travel

📦 Logistics

📣 Marketing

💰 $150M Series D on 2021-11

Travel • Logistics • Marketing

Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.

📋 Description

• Design, build, and operate customer-facing AI platform services and product features primarily in Python, integrating with PHP and Java systems as needed • Build and evolve agentic harnesses, including agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks • Integrate agents and LLM-powered workflows into production systems with attention to reliability, correctness, latency, scalability, and cost • Evaluate models and providers for specific product use cases using clear success criteria and flexible abstractions • Own evaluation, tracing, observability, and quality feedback loops for AI features • Write clean, well-tested, well-documented code and advocate for engineering best practices, test automation, maintainability, and operational excellence • Collaborate with product, design, data, security, and engineering partners to turn ambiguous AI opportunities into reliable customer-facing features • Build, debug, and operate services interacting with PostgreSQL, SQS, gRPC, and REST APIs, including data models, event streams, service contracts, and versioning • Contribute as a senior individual contributor through technical leadership, architecture input, pair programming, code reviews, and mentorship

🎯 Requirements

• 5+ years of software engineering experience building, shipping, and operating production systems • Strong proficiency with Python in production environments, including APIs, services, tests, debugging, and operational ownership • Hands-on experience building, integrating, or evaluating agentic systems, agent harnesses, tool orchestration, or LLM-powered workflows • Experience with agentic frameworks and tooling such as LangChain, LangSmith, LangGraph, or similar platforms (PydanticAI, CrewAI, etc) • Experience with MCP, vector databases, retrieval patterns, RAG architectures, or AI evaluation platforms • Comfortable working across a polyglot stack, especially contributing to or integrating with PHP and Java services when the product requires it • Familiarity with prompt and version management, guardrails, tracing, LLM observability, cost and latency optimization, or human-in-the-loop workflows • Experience with cloud infrastructure and containerization such as Docker, Kubernetes, and AWS, plus experience working with remote-first, globally distributed teams • Experience with API-driven design, distributed systems, data modeling, and reliable service boundaries • Strong knowledge of software best practices, design patterns, performance, security-minded development, and testing across unit, integration, and end-to-end levels • Excellent problem-solving and debugging skills, especially in complex systems with uncertain or probabilistic behavior • Good product sense, customer empathy, strong communication, teamwork, ownership, and time management • Business-level English fluency, verbal and written • Applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship

🏖️ Benefits

• Remote First, Remote Always • PTO in accordance with local labor requirements • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling, and knowledge transfer

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