Staff Solutions Engineer

đź•’ July 27

🏄 California – Remote

infoinfo

đź’µ $128.9k - $157.8k / year

⏰ Full Time

đź”´ Lead

đź’» Solutions Engineer

đź‘» Ghost score 21%

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Logo of Code for America

Code for America

201 - 500 employees

Founded 2009

🤲 Charity

🏛️ Government

🌍 Social Impact

Charity • Government • Social Impact

Code for America is a non-partisan, non-political 501(c)(3) charitable organization dedicated to improving government services and fostering resilient communities. The organization leverages technology to simplify access to food benefits, tax filing, criminal record clearance, and more, aiming to break down barriers and find real solutions for individuals across the country. Through partnerships with governments and communities, Code for America designs human-centered applications and provides consulting and advisory services to enhance social safety nets and government processes. By building tools and resources that facilitate easier benefit enrollment and tax services, Code for America strives to create a more inclusive government that works for everyone.

đź“‹ Description

• Build and maintain relationships and develop technical champions within government and partner organizations. • Assist in project planning and drafting statements of work and technical requirements • Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. • Assist in documenting and communicating technical best practices and in the framing of government RFPs. • Collaborate with government partners and provide written resources to communicate complex technical concepts. • Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. • Estimate project scope and rough project plans for government initiatives. • Contribute technical analysis to assessments of prospective new state engagements, including landscape research and partner capacity findings, in support of team and leadership decision-making. • Implement proof-of-concept applications, software installations, and custom development projects. • Lead light technical implementations and low / no-code software solutions. • Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. • Other duties as assigned

🎯 Requirements

• 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. • Recent back-end development, database, data-science and/or devops experience. • 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc) • Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions. • Strong self-management skills and a proven ability to manage multiple engagements simultaneously • Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. • Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team. • Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. • Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. • A deep commitment to Code for America's mission of making government services work well for the people who need them most

🏖️ Benefits

• Laptop provided • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth • Employees receive a 100% employer match on the first 3% of contributions. • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% • At least one no cost health insurance option for full-time employees for employee-only coverage • A minimum of 80% of the cost of dependent coverage • Code for America employees may work remotely across the US • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service

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