Strategic Technical Program Manager

🕒 July 21

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CoLab Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

CoLab Software is a company focused on improving the design collaboration process for engineering teams. They provide tools that facilitate efficient CAD reviews and automate issue tracking, helping teams design better products faster. CoLab integrates with major PLM and CAD systems and supports a variety of use cases including supplier collaboration, cost reduction, new product development, and design for manufacturability. Their platform, featuring tools such as ReviewAI, enables users to generate feedback, collaborate in real-time, and capture performance data to drive continuous improvement. CoLab aims to streamline design processes, reduce decision-making errors, and enhance product quality.

📋 Description

• Lead successful execution of complex R&D deliverables for largest enterprise customers • Serve as primary point person for contractual product deliverables • Coordinate across Engineering, Product, and Success teams throughout the delivery cycle from scoping to execution • Align product managers, customer success managers, engineers, and leadership on deliverables, timelines, and customer outcomes • Lead program planning, manage delivery milestones, track execution, and surface risks early • Negotiate deliverables, timelines, and scope with senior internal and customer stakeholders • Establish a scalable model for managing customer product deliverables • Lead multiple enterprise programs end-to-end • Establish status-oriented project updates and communicate program health, risks, and resource alignment • Own internal coordination of customer deliverables, including blockers and dependencies • Collaborate with Product Managers on scoping, resourcing, and roadmap sequencing • Partner with CSMs to align delivery timelines with customer expectations • Lead and operationalize user acceptance testing (UAT) • Collect and communicate post-delivery feedback for roadmap improvements • Define and track success metrics such as activation, first value, and adoption • Build and manage tools and processes tracking scope, status, risks, and decision history • Create customer-facing communications and executive program reviews

🎯 Requirements

• 5+ years of experience in program management or customer-facing project/program roles in SaaS • Proven ability to lead complex, multi-stakeholder programs across technical and customer teams • Strong understanding of agile software development processes, including sprint planning, backlog grooming, and delivery rhythms • Excellent written and verbal communication skills; ability to write crisp updates and facilitate tough conversations • Highly organized, proactive, and outcomes-driven • Experience working with Fortune 1000 or large enterprise customers • Familiarity with B2B SaaS workflows, especially in engineering or manufacturing technology • Preference for candidates located in Pacific Standard Time (PST)

🏖️ Benefits

• Stock options • Extended health and benefits package • Unlimited paid vacation • RRSP or 401K matching • Flexible work arrangement allowing work from anywhere within North America