
11 - 50 employees
🏠 Real Estate
🏛️ Government
🤝 Non-profit
Real Estate • Government • Non-profit
Condominium Authority of Ontario is an organization dedicated to engaging and empowering condominium communities in Ontario. It provides resources and tools for condo owners, boards, and managers, including guides on buying and renting condos, managing common expenses, and resolving disputes. The Authority also oversees a tribunal for fair dispute resolution and offers training for condo board directors to promote effective governance within the Ontario condominium sector.
🕒 2 days ago
🗣️🇫🇷 French Required
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11 - 50 employees
🏠 Real Estate
🏛️ Government
🤝 Non-profit
Real Estate • Government • Non-profit
Condominium Authority of Ontario is an organization dedicated to engaging and empowering condominium communities in Ontario. It provides resources and tools for condo owners, boards, and managers, including guides on buying and renting condos, managing common expenses, and resolving disputes. The Authority also oversees a tribunal for fair dispute resolution and offers training for condo board directors to promote effective governance within the Ontario condominium sector.
• Mediate and adjudicate condominium-related disputes in writing through the CAT’s online dispute resolution platform • Act in accordance with the CAO’s mission, core values, and governance and accountability documents • Manage multiple concurrent cases • Check active cases at least once daily for messages and tasks, and more often as required by ongoing cases • Attend monthly Member meetings and additional training or Member meetings as required • Participate in the Tribunal Member performance assessment system, including possible self-assessments, peer and other assessments, and discussions about learning plans and supports • Become fully trained and knowledgeable in applicable law, tribunal procedures, and the CAT online dispute resolution system • Work under the general direction and mentorship of the CAT Chair and one or more Vice-Chairs • Potentially be included in an eligibility roster for future appointments, including CAT Member and Vice Chair positions
• Must be a resident of Ontario • Experience in a neutral dispute resolution role, such as tribunal member, adjudicator, arbitrator, mediator, conciliator, ombudsperson, or comparable role • Ability to mediate and adjudicate disputes, including identifying issues, assessing evidence, facilitating resolution, and making fair and impartial decisions • Effectiveness conducting dispute resolution primarily through written communications in an online environment • Experience interpreting and applying legislation, policies, case law, or regulatory frameworks in a relevant context • Knowledge of, or ability to quickly develop knowledge of, the Condominium Act, 1998, the Statutory Powers Procedure Act, administrative law principles, procedural fairness, and natural justice • Strong analytical, problem-solving, and decision-making skills • Exceptional written communication skills • Ability to produce clear, concise, well-reasoned, legally sound written decisions, orders, and procedural directions within established timelines • Understanding of, or demonstrated interest in, administrative tribunals, condominium law, condominium communities, and consumer protection • Ability to communicate effectively, respectfully, and empathetically with diverse participants, including self-represented individuals • Commitment to accessibility, procedural fairness, diversity, equity, inclusion, and accommodation principles • Strong organizational and time-management skills • Advanced computer skills, including proficiency with Microsoft 365 applications such as Word, Teams, SharePoint, and Outlook • Demonstrated integrity, professionalism, and accountability • Ability to preserve confidentiality and address conflicts of interest appropriately • Ability to act in accordance with the law and the CAO's mission, values, and policies • Commitment to ongoing learning, professional development, and continuous improvement • Ability to devote 10 to 20 hours per week exclusively to CAT work • Fluency in French, written and oral, receives additional consideration
• Employment accommodation across the recruitment process and in all aspects of employment • Part-time, per diem appointment • Remote work arrangement • Training and mentorship from the CAT Chair and Vice-Chairs • Additional training and Member meetings as required • Performance assessment, learning plans, and other supports • Ongoing learning, professional development, and continuous improvement • Diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace
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