Benefits Call Center Representative

🕒 October 10

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Manage a steady volume of inbound calls • Explain benefit programs, eligibility requirements, enrollment options, and coverage details • Research and resolve participant inquiries using multiple systems and resources • Review eligibility and help participants understand available benefit resources • Accurately document interactions and maintain detailed records of participant requests and case activity • Collaborate with team members and internal partners to resolve benefit-related concerns • Support participants with a compassionate, professional approach while helping them make informed benefits decisions

🎯 Requirements

• Be at least 18 years or older • Have a High School Diploma, or equivalent • Be able to successfully pass a criminal background check • Must have strong organization skills • Must have excellent time management skills • Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately • Must pass an internet speed test: download equal to or greater than 25, upload equal to or greater than 5, and Ping ms equal to or less than 175 • Must have the ability to connect with an ethernet cable to a modem/router • Must reside in Virginia • Must reside in a state where the compensation structure complies with applicable wage regulations • Must be legally eligible to work in the United States (inferred from US applicant and hiring restrictions)

🏖️ Benefits

• Paid Training • Career Growth Opportunities • Full Benefit Options • Great Work Environment • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need