Call Center Representative

🕒 September 11

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Provide exceptional customer support for claims, debit card issues, and website navigation • Assist with commuter orders, eligible expenses, and balance inquiries • Handle HSA contributions, distributions, and account setup • Support tax form inquiries and profile updates • Manage 30–40 calls per day while navigating multiple systems • Complete a 3-week virtual training class and 2 weeks of nesting • Work assigned production schedules within a 24/7 operation, including weekends and holidays

🎯 Requirements

• Successfully complete customer service assessment and computer-based typing test • High school diploma, GED, or college degree • 6 months of customer service experience • Complete mandatory paid training with 100% attendance • Strong problem-solving skills • Ability to effectively multitask • Flexibility to work weekends and holidays • Ability to manage steady incoming call volume while navigating multiple systems • Successful background check, including education and previous employment verification • Home internet connection with 25 Mbps download and 10 Mbps upload speed • Ability to hardwire the work computer directly to a home modem via Ethernet • Satellite and wireless internet are not acceptable • Quiet, distraction-free workspace with no unauthorized persons or electronics during working hours

🏖️ Benefits

• Paid time off accrued after 180 days of employment • Health, medical, dental, and vision benefits available on the first day of employment • Fully work from home • Paid 3-week virtual training program • Company-provided equipment: computer, monitor, mouse, keyboard, headset, Ethernet cord, and power cables • Retirement savings plan • Paid holidays • Life and disability insurance • Voluntary dental and vision programs • Potential bonus or incentive based on business need