Program Manager

Job not on LinkedIn

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 0%

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Logo of ICTC

ICTC

11 - 50 employees

Founded 2017

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity

ICTC is a company focused on establishing a global ICT network to foster strategic business partnerships between South Korean and international ICT SMEs. Their mission includes strengthening industrial ties, promoting global exchange of Information, Communication, and Telecommunication technologies, and enhancing the global competitiveness of ICT SMEs through various support mechanisms. ICTC specializes in areas such as Data Protection, Data Encryption, Security, and Wireless Technology, aiming to create an environment that nurtures small and mid-sized businesses in the ICT sector on a global scale.

📋 Description

• Develop and oversee detailed program work plans, timelines, milestones, resources, risks, mitigation strategies, and staffing needs • Manage program implementation in alignment with objectives, contractual obligations, budgets, and timelines • Coordinate activities across internal teams, delivery partners, and stakeholders • Manage the day-to-day relationship with the delivery partner and ensure deliverables, timelines, and service standards are met • Facilitate partner check-ins, planning sessions, and issue-resolution discussions • Oversee multiple program cohorts, employer participation, and key activities • Prepare, monitor, and forecast program budgets and ensure compliance with funder requirements and ICTC policies • Monitor performance, deliverables, and KPIs and implement corrective actions • Support employer recruitment, outreach, engagement, and enrollment targets • Develop program promotion, stakeholder communications, and participant engagement activities with communications and marketing teams • Lead program governance, steering committee meetings, partner check-ins, and internal planning sessions • Coordinate data collection and documentation for monitoring, evaluation, impact measurement, and continuous improvement • Prepare funder reports, progress updates, briefing materials, and reporting deliverables • Provide program updates, analysis, and recommendations to senior leadership • Manage relationships with employers, industry stakeholders, government representatives, workforce development organizations, and ecosystem partners • Represent ICTC at industry events, conferences, employer briefings, and networking activities • Develop strategic partnerships and identify opportunities for program growth, sustainability, renewal, and expansion • Support proposal development, partnership development, and future funding opportunities • Lead, coach, and coordinate program staff, facilitators, contractors, and subject matter experts • Support workforce planning, recruitment, onboarding, training, retention, performance management, and professional development • Establish team objectives, performance expectations, roles, responsibilities, and OKRs • Foster a collaborative, inclusive, high-performing team culture • Manage staff schedules, workloads, priorities, and resource allocation • Support change management and cross-departmental collaboration • Collaborate with the Evaluation and Impact team and delivery partner on program data, metrics, feedback, surveys, interviews, and reporting • Review performance data and stakeholder feedback to identify risks, opportunities, and continuous improvement recommendations

🎯 Requirements

• Post-Secondary Education degree with a specialization in Business Administration, Project/Program Management, Public Administration, or a related field • 5-7 years of relevant experience in program management, workforce development, economic development, or a related field • Experience managing complex programs, including budgets, partnerships, multiple priorities, and ambitious timelines • Experience delivering government-funded programs and meeting reporting and compliance requirements • Experience engaging employers, SMEs, and external stakeholders • Strong people management and leadership skills • Excellent organizational, project management, communication, and stakeholder management skills • Strong attention to detail, with experience in reporting, documentation, and performance tracking • Ability to work independently and effectively in a fast-paced and evolving environment • Knowledge and experience with business growth and development, especially in the public and not-for-profit sectors • Knowledge of business and management principles involved in strategic planning and program development • PMP, PMI-ACP, or another recognized project/program management certification is a strong asset • Experience working in the not-for-profit sector is an asset • Experience working with employers in the manufacturing and/or automotive sectors is a strong asset • High integrity, good judgment, confidentiality, and ethical compliance • Ability to work with remote teams across Canada • Commitment to diversity and inclusion

🏖️ Benefits

• One-year, full-time term position • Remote work in Ontario • Mission-driven, collaborative, innovative, and forward-thinking work environment • Opportunities to lead high-impact programs driving economic growth • Professional growth and lifelong learning environment • Equal opportunity employer • Accommodation measures during the hiring process

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