Sales Support Coordinator

🔥 18 hours ago

🇨🇦 Canada – Remote

💵 $50k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Convera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Convera is a company that provides global payment solutions and risk management services to businesses and individuals. With a presence in over 200 countries and territories, Convera offers services like international vendor payments, currency conversion, and cash management. They cater to a diverse range of sectors including education, financial institutions, and healthcare. Convera is particularly focused on aiding global commerce through streamlined cross-border transactions and helping clients manage currency risks with strategies like forward contracts and options.

📋 Description

• Provide day-to-day operational support to the sales team • Ensure client requests, internal tasks, and deliverables are followed through to completion • Help resolve client and operational issues, working with the right teams and escalating where needed • Liaise with Sales, Operations, Legal, Finance, Product, Privacy, and Risk • Track client information and expiries, proactively flagging upcoming dates • Support payment and settlement activity, resolve exceptions, and ensure funds move accurately and on time • Help with account and user setup, including arranging client platform access • Keep records accurate and up to date • Prepare customer reports and share accurate, timely information with clients and internal stakeholders

🎯 Requirements

• Prior experience in an administrative, customer service, sales support, or operations role • Comfortable using everyday computer systems and tools (e.g., Salesforce/CRM and MS Office), with the aptitude to pick up new platforms quickly • Basic understanding of, or a strong interest in, payments and/or FX processes • Familiarity with financial markets and instruments (e.g., spot, forwards, etc.) is helpful • Willingness to learn how financial markets and instruments are traded and settled • Proactive, can-do attitude and willingness to take ownership of tasks • Clear, professional communication skills and confidence interacting with clients and colleagues • Good problem-solving skills and strong attention to detail • Well organized, with the ability to juggle multiple tasks and deadlines • Strong operational mindset with ability to manage end-to-end processes • Cross-functional collaboration and relationship building • Technical aptitude and willingness to learn new systems • Accuracy and attention to detail in financial transactions • Client-focused service orientation • Time management and prioritization skills • Proactive problem-solving and escalation management

🏖️ Benefits

• Competitive salary • Great career growth and development opportunities in a global organization • Corporate benefits • Opportunity to work with a diverse, global team across 20+ countries • Fast-paced, innovative environment with a growth mindset • Inclusive culture that celebrates diversity and different perspectives • Full training provided on payments and FX processes • Health coverage • Retirement savings options • Paid time off • Wellness resources