Business Operations Specialist

🕒 September 8

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of Cotiviti

Cotiviti

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Maintain and update marketing vendor, technology, contract, SOW, renewal, license, and ownership trackers • Support renewal coordination, procurement requests, invoice tracking, purchase order follow-up, and related documentation • Assist with vendor utilization and performance tracking by collecting usage information, stakeholder feedback, renewal inputs, risks, and action items • Support SharePoint management and governance, including organizing libraries and folders, maintaining document standards, and updating site content • Create and maintain process documentation, SOPs, checklists, templates, calendars, and operational reference materials • Prepare routine business operations updates, trackers, and summaries • Work cross-functionally with Marketing, GTM, Finance, Procurement, Legal, IT, and vendor partners • Identify opportunities to improve organization, documentation, workflow clarity, and repeatable processes • Complete responsibilities outlined in annual performance review and/or goal setting • Complete special projects and other duties as assigned

🎯 Requirements

• Bachelor's degree in marketing, business, communications, operations, or related field preferred • 3+ years of experience in marketing, business operations, project coordination, administrative support, vendor coordination, or a related function preferred • Highly organized and detail-oriented; able to manage multiple tasks, deadlines, documents, trackers, and follow-ups • Strong written and verbal communication skills • Experience with spreadsheets, trackers, shared files, and business documentation • Microsoft Excel, SharePoint, Teams, PowerPoint, and Smartsheet experience a plus • Curiosity about marketing and motivation to learn marketing operations, technology, vendors, reporting, and project management • Good judgment, accountability, follow-through, confidentiality, and a service-oriented approach • Technically capable, adaptable, and willing to learn new tools, systems, processes, and marketing operations practices • Interest in Marketing Operations, Business Operations, Marketing Technology, Project Management, or Vendor Management • Ability to ask questions, learn from cross-functional partners, document processes, and improve work organization • Strong sense of ownership and willingness to learn the marketing function from the ground up • Must be able to provide a dedicated, secure work area • Must be able to provide high-speed internet access/connectivity and office setup and maintenance • Must be able to perform duties with or without reasonable accommodation

🏖️ Benefits

• Medical, dental, vision, disability, and life insurance coverage • 401(k) savings plans • Paid family leave • 9 paid holidays per year • 17–27 days of Paid Time Off (PTO) per year, depending on level and length of service • Remote work arrangement • Virtual interviews

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