Senior Merchandising Manager

🔥 4 hours ago

🏄 California – Remote

infoinfo

⏰ Full Time

🟠 Senior

👔 Manager

Where this job comes from

Posted on Coursera's careers page, not through a job board

First seen by Remote Rocketship 4 hours ago

Still open on Coursera's site. Checked 24 minutes ago.

Logo of Coursera

Coursera

1001 - 5000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 $1M Venture Round on 2021-01

Education • eCommerce • SaaS

Coursera is one of the largest online learning platforms in the world, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller. With the mission of providing universal access to world-class learning, Coursera partners with over 250 leading universities and industry partners to offer a wide range of courses, Specializations, Professional Certificates, and degree programs. As of March 2022, it had 102 million registered learners and is utilized by institutions globally for workforce upskilling and reskilling in various fields like data science, technology, and business. Coursera became a B Corp in February 2021.

📋 Description

• Develop merchandising strategies aligned with learner needs and business objectives • Lead merchandising initiatives across homepage, navigation, browse, search, course pages, hubs, recommendation modules, and promotional placements • Partner with Category Managers on strategic content launches, priority categories, seasonal campaigns, and business initiatives • Collaborate with Product and Engineering to enhance merchandising capabilities, including curated collections, candidate pools, business rules, personalization, and scalable tools • Design, execute, and analyze merchandising experiments • Analyze learner behavior, customer journeys, merchandising performance, and marketplace trends • Develop frameworks balancing learner needs, commercial priorities, editorial curation, and algorithmic recommendations • Identify cross-sell and upsell opportunities across Coursera and Udemy products and learning experiences • Establish merchandising best practices, operating models, and measurement frameworks • Work with the Director of Merchandising and cross-functional partners to scale merchandising as a strategic growth function

🎯 Requirements

• Bachelor's degree in Business, Marketing, Analytics, or a related field • 7+ years of experience in digital merchandising, e-commerce, category management, growth, marketplace strategy, or a related discipline • Demonstrated success developing merchandising strategies that improve learner engagement, conversion, retention, and revenue • Experience designing A/B tests, interpreting results, and translating insights into scalable merchandising improvements • Strong analytical skills using customer insights and performance data • Experience partnering cross-functionally with Product, Engineering, Design, Marketing, Analytics, and Data Science • Strong commercial acumen • Excellent communication and stakeholder management skills • Experience with digital analytics, experimentation, and merchandising platforms such as Amplitude, Tableau, Optimizely, Adobe Analytics, Contentful, or similar technologies

🏖️ Benefits

• Choice of working from home, an office, or a collaboration space • Opportunities for intentional team collaboration and global work • Career growth opportunities • Meaningful work with global impact • Reasonable accommodations upon request

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