Field CTO – Strategic Industries

November 26

Apply Now

Receive Emails with Similar Jobs

Cresta

WebsiteLinkedInAll Job Openings

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Act as the primary technical executive interface for strategic customers. • Translate business challenges into technical solutions using Cresta’s products and services. • Partner with Sales, Customer Success, and Product teams to ensure technology alignment with customer needs. • Deliver executive-level presentations, workshops, and architecture sessions to customer stakeholders. • Represent Cresta’s technology vision at conferences, industry events, and customer meetings. • Demonstrate thought leadership on trends in AI, cloud computing, data analytics, and security. • Create and deliver compelling narratives that showcase how Cresta’s technology drives innovation and business outcomes. • Gather and synthesize customer feedback to inform product and engineering priorities. • Identify and address gaps in technology adoption or deployment through cross-functional collaboration. • Influence future product strategy with insights derived from real-world field engagements. • Serve as a trusted advisor to CXO-level executives on digital transformation and innovation. • Collaborate with internal leadership to align go-to-market strategies with customer technology trends. • Mentor and support solution architects and customer engineers.

🎯 Requirements

• 10+ years in technology leadership roles (CTO, Architect, or equivalent). • Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems. • Deep understanding of SaaS, APIs, and modern software development practices. • Proven ability to influence C-suite stakeholders and technical decision-makers. • Exceptional presentation and executive communication skills. • Deep understanding of how enterprises leverage Generative AI solutions. • Extensive experience with large-scale enterprise software implementations and complex use cases. • Strong analytical and problem-solving abilities. • Experience managing and advising on large-scale programs with multiple stakeholders and dependencies.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees