HR Technology Strategy Lead

Job not on LinkedIn

🕒 September 4

🏈 Alabama, Arizona, +41 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $83.4k - $222.5k / year

⏰ Full Time

🟠 Senior

🧐 Strategy

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Define and drive HR Technology experience strategy across multiple personas and HR service journeys • Lead discovery, requirements gathering, process analysis, and solution design for strategic HR Technology initiatives • Identify experience gaps, process inefficiencies, and friction points and recommend technology solutions • Design integrated solutions leveraging Workday, Workbrain, ServiceNow HRSD, mobile capabilities, workflow automation, AI, and digital experience platforms • Develop future-state operating models, process flows, solution recommendations, and implementation roadmaps • Evaluate platform-native capabilities and provide build-versus-buy recommendations • Participate in vendor assessments, proof-of-concepts, and technology selection • Partner with Product Managers, Engineering, Architecture, HR stakeholders, and vendors to deliver scalable HR solutions • Assess AI, automation, conversational experiences, and agentic technologies to improve colleague experiences and reduce support demand • Develop business cases, executive presentations, strategic recommendations, and investment proposals • Define adoption metrics, experience KPIs, and reporting frameworks • Support change management, communication, training, and adoption activities • Develop documentation, training materials, and user guides • Lead enterprise-wide adoption of new HR technology functionality and products • Lead system testing and coordinate UAT with business stakeholders • Deliver findings and reports to senior management and the broader organization • Ensure quality and accuracy of deliverables

🎯 Requirements

• 5+ years of experience in HR Technology, HRIS, HR Operations, Digital Product Management, Business Analysis, or HR Transformation roles • 4+ years of experience gathering business requirements, conducting fit-gap analysis, and delivering technology solutions in an Agile environment • 4+ years of experience supporting and configuring HR Technology platforms, including HCM, Payroll, Benefits, Time & Attendance, and Case Management solutions • Strong understanding of how Core HCM, Payroll, Benefits, and downstream HR systems integrate across end-to-end business processes • 3+ years of experience with ServiceNow or similar case management platforms • 3+ years of experience partnering with HR stakeholders to identify business needs, design solutions, and drive adoption • 3+ years leading cross-functional initiatives involving HR, IT, Payroll, Benefits, and external vendors • 3+ years creating functional requirements, process maps, business cases, testing strategies, and documentation • 2+ years leading User Acceptance Testing (UAT), defect management, and solution validation • 2+ years demonstrating strong analytical, problem-solving, and decision-making skills • 2+ years displaying excellent written, verbal, presentation, and stakeholder management skills • 2+ years presenting findings, recommendations, and project updates to senior leaders and executive stakeholders • 2+ years managing multiple priorities and delivering results in a fast-paced environment • Bachelor's degree in Business, Human Resources, Information Technology, or related field required • Experience with Workday HCM, Payroll, Benefits, or Talent solutions • Experience supporting or implementing ServiceNow HR Service Delivery (HRSD) • Experience within a large retail, healthcare, or matrixed enterprise environment • Experience leading HR Technology transformation, digital modernization, or M&A integration initiatives • Knowledge of AI, automation, and emerging HR technologies • Project or Program Management experience • Experience with organizational change management and communications

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay