Manager – Revenue Cycle

Job not on LinkedIn

🕒 July 30

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Oversee systems tasks supporting the ongoing maintenance and enhancement of Accounts Receivable systems • Support Change Management, Access Management, and System Interfaces • Manage medium- to long-term Accounts Receivable systems projects throughout the Systems Development Life Cycle • Draft business requirements and validate data flows • Oversee Quality Assurance and User Acceptance Testing • Lead, coach, and develop colleagues supporting Revenue Cycle systems improvement work • Provide work direction, cross-training, performance/review support, and accountability • Partner with business owners and IT partners to translate business needs into IT tasks and projects • Oversee successful deployment of functionality • Balance day-to-day operational support with longer-term strategic projects across Revenue Cycle, Operations, Finance, IT, vendors, and partners

🎯 Requirements

• 5+ years of systems and/or operations experience • 3+ years of leadership experience, including coaching, developing, and project managing • Strong knowledge of systems support and application management • Working knowledge of Systems Development Life Cycle (SDLC), including requirements gathering, testing, implementation, and post-deployment support • Project management skills for medium- to long-term initiatives • Critical thinking, problem-solving, and root cause analysis skills • Ability to assess data flows, identify issues, and recommend practical solutions • Relationship management skills with business owners, IT teams, vendors, and partners • Strong verbal and written communication skills • Experience leading, coaching, and developing team members • Ability to balance operational support with strategic projects • Ability to influence and collaborate across Revenue Cycle, Operations, Finance, IT, and vendor/partner teams • Understanding of Accounts Receivable, Revenue Cycle, or healthcare operations preferred • Experience supporting internally developed and vendor-supported systems preferred • Bachelor's degree or equivalent work experience preferred • Familiarity with Home Infusion, Specialty Pharmacy, or other healthcare operations preferred • Experience managing and/or supporting Revenue Cycle operations preferred • Experience working and leading in a remote environment preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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