Senior Compliance Coordinator

Job not on LinkedIn

🕒 October 14

🏈 Alabama, Arizona, +42 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $18 - $42 / hour

⏰ Full Time

🟠 Senior

🚔 Compliance

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support and monitor business operations for compliance with organizational policies, regulatory requirements, quality standards, and operational procedures • Serve as a liaison between operational teams, leadership, and compliance partners • Identify risks and promote process adherence and continuous improvement • Conduct audits and review operational data and documentation • Investigate compliance concerns and recommend improvements to accuracy, efficiency, and regulatory adherence • Assist with developing and maintaining standard operating procedures, reporting, training, and corrective action plans • Analyze trends and performance metrics and prepare leadership reports • Manage assigned work through a ticketing system by monitoring, prioritizing, documenting, and resolving tickets within SLA and TAT requirements • Participate in and lead special projects involving compliance initiatives, process improvements, system implementations, reporting enhancements, and strategic business needs • Collaborate with cross-functional partners, meet project deadlines, and provide regular status updates to leadership

🎯 Requirements

• High School Diploma or General Equivalent Development (GED) • At least 1 year of experience • Proficiency in Microsoft Office Suite: Access, Excel, PowerPoint, Word, Outlook • 1 year of experience communicating with internal/external associates, teams and business leaders • Minimum of 1 year of experience with root cause analysis • Minimum of 2 years of experience within a call monitoring environment • Ability to rapidly adjust priorities and prioritize tasks amid changing business requirements and conflicting goals • Comprehension of IT architecture related to phone switches and call recording solutions • Experience with VoIP/TDM call center phones, Nice, Five9, Verint and/or comparable ticket systems • Bachelor's degree or equivalent combination of education and experience preferred • Experience in compliance, operations, auditing, quality assurance, healthcare, pharmacy operations, or a related field preferred • Experience with ticketing or workflow management systems preferred • Experience leading or participating in cross-functional projects and process improvement initiatives preferred • Strong analytical, reporting, and problem-solving skills preferred • Advanced proficiency with Microsoft Excel, reporting tools, and data analysis preferred • Experience creating and maintaining SOPs and process documentation preferred • Excellent written and verbal communication skills preferred • Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment preferred • Knowledge of healthcare, pharmacy, regulatory, or operational compliance standards preferred

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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