Solutions Consultant – Education

Job not on LinkedIn

🔥 13 minutes ago

🇨🇦 Canada – Remote

💵 $72k - $84k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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D2L

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

📚 Education

☁️ SaaS

💰 $85M Series B on 2014-08

Education • SaaS

D2L is a company committed to transforming the future of education and work through high-quality learning solutions. Their platform, D2L Brightspace, offers personalized, scalable learning opportunities tailored for various sectors, including K-12 education, higher education, business, training organizations, and government. D2L provides a comprehensive learning management system that incorporates AI-driven tools to enhance teaching and learning experiences. The company emphasizes accessibility and inclusivity, ensuring that their solutions meet diverse learner needs, and supports their users with dedicated customer and learning services.

📋 Description

• Become a hands-on expert in the Brightspace platform by testing solutions in practice and finding the right fit • Support the sales process through expertise in D2L products and services, including functionality, usage, architecture, and deployment • Prepare and present persuasive, tailored product demonstrations to varied audiences • Build value-oriented presentations in partnership with the sales team • Conduct needs analysis sessions with prospects to understand infrastructure, needs, and potential customizations • Provide feedback to product management teams regarding use cases and field trends • Create technical documentation and materials for prospects • Act as the conduit for engaging internal subject-matter experts in sales opportunities • Attend sales presentations, meetings, and conferences; travel 25-50% • Write proposals by reviewing requirements, identifying optimal product mixes, addressing gaps, assessing competitive alignment, and creating clear responses • Work with Customer Success and Account Management to help customers understand Brightspace features, configurations, product behavior, and workarounds • Provide product demonstrations, feature guidance, and adoption support • Help customers adopt Brightspace through webinars, office hours, reusable demonstrations, adoption campaigns, and customer-facing resources • Review architecture, integration, reporting, automation, implementation planning, and technical governance requests and redirect clients to appropriate specialists • Coordinate customer adoption and technical support requests with internal teams

🎯 Requirements

• 3+ years' experience as a Brightspace user either as an administrator or an instructor having used the platform extensively • Acumen with Artificial Intelligence tools • Comfort with other learning management systems and other learning platforms that might integrate with the LMS • Deep interest in education and educational technology, including familiarity with technology ecosystem and the LMS • Must be very comfortable with presenting complex education and technology concepts to a variety of stakeholders • Be highly engaging in person and virtually • Must have excellent writing and comprehension skills • Be able to work remotely in a professional manner • Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST • Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision • Experience in a higher education institution in an edtech role will be advantageous

🏖️ Benefits

• Flexible work arrangements • Learning and Growth opportunities • Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program • 2 Paid Days off for SkillsWave-related activities like exams or final assignments • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) • Retirement planning • 2 Paid Volunteer Days • Competitive Benefits Package • Home Internet Reimbursements • Employee Referral Program • Wellness Reimbursement • Employee Recognition • Social Events • Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices. • Wellness Subsidy • Equity Grants • Variable Incentive • Impactful work transforming the way the world learns

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