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Solutions Engineer

🔥 7 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Glean's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Glean

Glean

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Productivity

Artificial Intelligence • Enterprise • Productivity

Glean is a company that provides an AI-driven platform designed to optimize work processes within enterprises. The platform features advanced tools for workplace search, content creation, and automation of business workflows. Glean's solutions help organizations search for information across various data sources, create and summarize content efficiently, and automate routine tasks to enhance productivity. Their technology integrates AI capabilities such as pre-built prompts, AI agents, and AI-powered search, offering a comprehensive approach to knowledge management and workplace productivity. Glean's applications are particularly valuable in supporting engineering, sales, and support teams by streamlining processes and accelerating workflows.

📋 Description

• Partner with Account Executives on complex, multi-stakeholder deal cycles, including executive stakeholders • Lead technical discovery with customers to understand business goals, workflows, technical requirements, stakeholders, and success criteria • Create and demonstrate tailored customer environments based on industry, line of business, and customer use cases • Plan and manage technical proofs of concept, aligning scope, success criteria, and next steps with customers • Lead customer-facing technical discussions, including security conversations • Work cross-functionally with Product and Engineering to relay customer feedback, support customer requests, and represent the voice of the customer • Develop ROI analyses, business cases, and presentations connecting technical fit to customer outcomes

🎯 Requirements

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting at a SaaS company • Bachelor’s degree in Computer Science or a related field • Experience partnering with Account Executives on technical sales cycles with enterprise customers • Consultative approach to solving customer business challenges • Track record of addressing technical and security objections • Familiarity with at least one major cloud environment: GCP, AWS, or Azure • Proficiency in Python or Java • Ability to configure, monitor, and maintain API-based integrations • Excellent written and verbal communication skills • Motivated, self-starting approach • Ability to thrive in a fast-paced, collaborative team environment • Must be based in Canada • Completion of a brief AI-focused exercise or discussion as part of the interview process

🏖️ Benefits

• Medical, Vision, and Dental coverage • Generous time-off policy • Opportunity to contribute to a 401k plan • Home office improvement stipend • Annual education stipend • Annual wellness stipend • Regular company events • Healthy lunches daily • Competitive compensation • Variable compensation may be available for certain roles • Equity may be available for certain roles

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