Digital Service Advisor

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • B2B

Dayforce is a cloud-based human capital management (HCM) platform developed by Ceridian. It provides integrated payroll, workforce management (time and attendance, scheduling), HR, benefits administration, and talent management capabilities as a SaaS solution for organizations to manage their employees and payroll processes. Dayforce is sold to businesses (B2B) and targets enterprise and mid-market customers seeking an all-in-one HCM platform.

📋 Description

• Communicate with prospects and clients to determine and provide the best possible coverage, protection and customer service • Build and maintain strong client relationships through proactive contact via email and phone • Develop new business opportunities by binding new policies, securing expiry dates and cross and up-selling personal insurance products • Support clients in the claims process • Manage and review policy renewals in a timely basis in order to maintain high levels of client retention • Collaborate with co-workers and managers to develop positive and effective office procedures • Perform all other tasks as prescribed by management to ensure the best customer service for prospects and clients

🎯 Requirements

• RIBO license mandatory • Minimum 2-year brokerage based personal insurance experience • Post-secondary diploma or degree would be considered an asset • Strong knowledge of personal lines insurance products and coverages • Commitment to professional development including obtaining CAIB or CIP designation • Ability to work on a rotating schedule – no weekends

🏖️ Benefits

• An open, flexible and welcoming workplace • Plenty of opportunities to grow and learn • Autonomy to drive your own success • Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds • A total rewards program that takes care of your financial, physical, and mental health • Flexible paid Values Days to celebrate days important to you • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients