Senior Solutions Architect – Pre-sales

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1 - 10 employees

Founded 2019

We partner with disruptive organizations to help identify and attract talent. A boutique recruitment agency that focuses on blockchain and web3. We enjoy networking with Web3 and decentralization enthusiasts and help them find their place in the decentralized world.

📋 Description

• Own and deliver end-to-end TRM solutions for clients, from understanding complex client requirements to designing advanced business processes, customizing the platform, integrating TRM APIs, and conducting testing and training for maximum client impact. • Act as the go-to technical consultant during discovery calls with key clients and prospects, documenting intricate technical requirements and guiding solution design. • Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges, while ensuring alignment with their strategic goals. • Develop and maintain high-quality resources for client integrations, including API documentation, reference architectures, and implementation guides, ensuring a smooth client onboarding experience. • Cultivate strong relationships with technical stakeholders at client organizations, providing expert-level support throughout the integration process and troubleshooting any issues that arise. • Stay current with TRM’s evolving product features and technical dependencies to ensure alignment between client needs and TRM's product roadmap, advocating for enhancements when necessary.

🎯 Requirements

• Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer. • Exceptional customer-facing skills with the ability to empathize with both technical and non-technical audiences, demonstrating how complex solutions can meet their business goals. • Proven experience collaborating with engineering and product teams to customize API-based SaaS products at scale, including implementation, testing, and launch. • Comfortable scripting in one more languages to help build PoCs for customers or prototype APIs (e.g., Python, Javascript, Typescript) • Strong problem-solving skills with the ability to prioritize and manage multiple complex tasks independently while maintaining attention to detail. • High initiative and a proactive approach to identifying opportunities for improvement, both in technical solutions and team processes. • Bonus: Previous experience in AI development is highly preferred.

🏖️ Benefits

• Competitive salary • Remote work options