Senior Manager, Client Enablement – Eastern Time Zone

🕒 6 days ago

🗽 New York – Remote

🗽 New York – Remote

💵 $140k - $175k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

👻 Ghost score 1%

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DeepJudge

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $42M Series A - DeepJudge on 2025-11

Consulting • Legal • Artificial Intelligence

DeepJudge is a legal AI platform that provides precision enterprise search and AI workflows for law firms and in-house legal teams. It indexes and understands a firm’s institutional knowledge across repositories (DMS, SharePoint, OneDrive, email, intranet) without complex migrations, powering instant intelligent search, multi-document chat, negotiation intelligence, and LLM-based agents to automate multi-step legal workflows. Founded by ex‑Google search engineers and legaltech veterans, DeepJudge is offered as a secure, enterprise-grade SaaS solution focused on governance, rapid adoption, and measurable ROI for legal teams.

📋 Description

• Design repeatable, role-based learning paths for DeepJudge users and firm administrators • Define what clients learn self-serve, what Customer Success Managers deliver, and which engagements are led directly • Own core training courses such as Intro to DeepJudge and Intro to Admin, from scripting through recording and publishing • Write and maintain user guides, quick-reference materials, and help center content • Equip and coach Customer Success Managers with scripts, demo flows, and facilitation guides • Plan and lead on-site and virtual training days for large and strategic clients • Partner with Product and Product Marketing to turn new features into training and share field insights to shape the product • Measure the impact of training on user adoption

🎯 Requirements

• 5–10 years of experience in client education, training, or enablement in the legal industry • Legal experience, ideally as a former practicing attorney or in an enablement or customer education role at a legal technology company • Experience building a training program from the ground up, including scalable resources beyond live sessions • Ability to measure training effectiveness and demonstrate its impact on adoption • Hands-on experience scripting, recording and editing video, and writing clear documentation • Confidence and credibility presenting to partners, senior lawyers, and firm leadership • Ability to build from scratch in a fast-moving company • Based in the US Eastern Time zone; New York City area preferred • Ability to travel up to 40% • Legally authorized to work in the United States

🏖️ Benefits

• Equity • Incentives • Benefits as part of the total compensation package • Clear path to team leadership as the program and business grow • Remote work arrangement • Opportunity to work directly with leading law firms and legal teams • Close collaboration with Customer Success, Product, and legal engineers across the global team

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