Field Service Manager

Job not on LinkedIn

🕒 October 22

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Delta Star, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1908

⚡ Energy

🏭 Manufacturing

🤝 B2B

Energy • Manufacturing • B2B

Delta Star, Inc. is a century-old manufacturer and service provider of power distribution equipment focused on strengthening and modernizing electrical grids. Delta Star designs, manufactures, and repairs power transformers (including power transformers, mobile transformers, and unitized substations), control cabinets, and related substation solutions. The company provides asset management, field service, mobile repair, and responsive field services for utilities, data centers, and other critical power customers. Delta Star emphasizes transformer reliability, efficiency, and resiliency, with manufacturing facilities across North America and a long history of delivering substation equipment and power services.

📋 Description

• Lead and manage a field team including technicians, coordinators, and project managers to execute service assignments • Develop and maintain service schedules, prioritize projects, and allocate resources for timely and efficient service delivery • Monitor field performance, track KPIs, and implement improvements to drive efficiency and effectiveness • Ensure adherence to safety standards and service protocols, including OSHA requirements • Foster customer relationships, resolve issues promptly, and ensure a positive service experience • Collaborate with Sales, Operations, Finance, and HR for seamless project delivery • Manage budgeting, reporting, invoicing, and change orders • Oversee field service operations in the West Region

🎯 Requirements

• Minimum 5 years of experience in field service, technical project management, or a related role • Experience in managing teams and field operations within the utility or energy sector is highly preferred • Strong technical knowledge of power transformers and substation equipment • Proven leadership and team management capabilities • Excellent problem-solving skills and technical troubleshooting abilities • Strong communication, organizational, and interpersonal skills • Commitment to delivering outstanding customer service • Proficiency with computers and service management software • Must complete OSHA 30, OSHA 1910.269, and First Aid/CPR/AED training within 3 months of hire • Positive attitude, strong work ethic, and eagerness to learn and grow • 20% travel to job sites • Travel to Forest location as well

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