Benefits Technician

🔥 11 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇫🇷 French Required

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Logo of Desjardins

Desjardins

10,000+ employees

Founded 1900

🏦 Banking

🛡️ Insurance

💸 Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

📋 Description

• Process life and health insurance claims • Promote occupational health and manage disabilities • Serve as technical expert and provide discipline-specific support for unit activities, initiatives and processes • Research and analyze processes, information management and data processing • Solve technically complex problems and recommend changes to methods and procedures • Provide technical support for projects and complex operational issues • Carry out specialized technical studies, research and analysis • Serve as a resource person for solutions and action plans, including diagnosis, intervention, treatment, return-to-work and disability monitoring plans • Roll out and maintain software and manual and automated processes • Train users • Prepare technical notes to enhance users' and teams' skills and knowledge • Help practitioners follow unit standards and processes and use business solutions, tools and systems

🎯 Requirements

• General college diploma in a related field • A minimum of three years of relevant experience • Other combinations of qualifications and relevant experience may be considered • Knowledge of French is required for positions in Quebec • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients • Action oriented • Customer Focus • Decision quality • Differences • Nimble learning • Situational adaptability

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment

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