Customer Engineer

🕒 June 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 46%

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Logo of Diagrid

Diagrid

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Diagrid is a company focused on managing and supporting the development of secure and reliable microservices with an emphasis on distributed application architectures. They provide solutions utilizing Dapr, an open-source project that simplifies the construction of microservices through APIs that handle service communication, pub/sub, state management, workflow, and secret management. Diagrid offers a fully managed Dapr service, enabling developers to quickly build state-of-the-art applications across various cloud platforms with built-in security, reliability, and observability. They provide tools like Catalyst and Conductor for enterprise support and help businesses streamline complex business workflows with automated solutions.

📋 Description

• Quickly understand the customer's needs and pain points to design and implement solutions using open source and Diagrid technologies • Work with new prospective customers who are looking to use open-source Dapr in their solutions • Onboard customers to Diagrid Cloud • Create and deliver customer demos • Build Proof of Concept (PoC) solutions in a variety of programming languages • Provide architecture guidance on a broad set of technologies focused in the Cloud Native space • Use expert knowledge of cloud engineering and system design to help customers with their most important distributed system challenges • Inform the leadership team of customer pain points and help identify opportunities

🎯 Requirements

• 3+ years in a Solutions Engineer, Sales Engineer, Developer Advocate, or similar technical customer-facing role • Excellent customer engagement and communication skills • Experience in designing and building enterprise applications and solutions • Solid understanding of computer science principles with a focus on distributed systems • Solid developer experience in at least one of Java, .NET or Go • Good experience with Node and Python • Experience with open source software • Experience with Git based version control systems • Ability to shift priorities quickly and adapt to changing circumstances • Bonus: experience with Kubernetes, Docker or other container based systems • Bonus: experience with public cloud provider • Bonus: experience with developer frameworks including .ASP.NET Core, Express, Django, Spring Boot • Bonus; experience with Dapr (http://dapr.io)

🏖️ Benefits

• Competitive compensation • Company equity • Remote first & flexible work environment • Flexible paid time off • Comprehensive healthcare for you and your dependents • Choice of hardware • $1000 for home office setup • Monthly WFH stipend • Team events & gatherings • Chance to collaborate with industry-leading figures

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