Associate Account Manager

🕒 September 25

🇺🇸 United States – Remote

💵 $63k - $72k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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DigiCert

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DigiCert is a global leader in providing high-assurance digital security solutions. It offers a wide range of services including TLS/SSL certificates, PKI (Public Key Infrastructure), and IoT (Internet of Things) security solutions. DigiCert's suite of products and services includes certificate lifecycle management, secure signing for code and documents, and devices across various industries such as healthcare, transportation, and smart cities. The company is focused on ensuring digital trust with advanced encryption and identity verification technologies, preparing organizations for the challenges of the quantum era. DigiCert is trusted by the majority of the Global 2000 companies for managing their digital trust needs.

📋 Description

• Provide coverage in the region and drive renewals of the corporate segment of DigiCert's customer base. • Deliver incremental revenue growth and bring in net new business. • Build and foster strong relationships with strategic DigiCert customers in close collaboration with the in-region Account Manager. • Increase customer adoption, ensure retention, and drive long-term customer success by addressing technology challenges. • Listen actively and identify opportunities to expand DigiCert’s reach. • Seek information, resolve discrepancies, and identify opportunities. • Influence and persuade customers and stakeholders to support specific actions. • Identify and close net new revenue opportunities on renewals. • Identify and complete discovery for new logos in the assigned territory. • Use Apptus, SFDC, and Clari to support quoting and forecasting. • Liaise with the business desk, order management, and customers to gather and execute agreements and documents. • Travel as needed to attend in-person events, webinars, and customer meetings.

🎯 Requirements

• 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred). • Excellent written and verbal communication skills. • SaaS Sales is advantageous. • Proactive in adopting sales best practices and a leader in process adherence. • Can demonstrate market and industry knowledge and recognizes changing market trends. • Excellent objection handling and negotiating abilities. • Driven to invest time in self-education that can be applied in a professional context. • Demonstrates the ability to link corporate strategic goals to customer facing solutions. • Strong collaboration skills and ability to work alongside multiple team members. • Proven record of meeting/exceeding established goals. • Ability to effectively communicate with internal stakeholders. • Highly resourceful when need to overcome barriers and objections. • Ability to communicate with all levels within customer/prospect’s organization.

🏖️ Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage • Retirement savings programs with company matching (401(k) or RRSP) • Generous paid time off, including holidays, and vacation • Paid parental leave and family support benefits • Life and disability coverage • Flexible spending and health savings options (where applicable) • Health and wellness support, including gym reimbursement and wellness programs • Employee Assistance Program with 24/7 confidential support for employees and families • Education assistance and professional development opportunities • Access to LinkedIn Learning and continuous learning resources • Employee referral bonus program and additional company perks and discounts • Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues • Business travel insurance and global employee support programs