Analyst I, Client Onboarding

Job not on LinkedIn

🕒 Yesterday

🇺🇸 United States – Remote

💵 $50k - $62.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DISA Global Solutions, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DISA Global Solutions, Inc. is a leading provider of background screening, drug and alcohol testing, and compliance solutions for employers. Since 1986, the company has been helping employers hire and retain top talent by offering consolidated solutions that save time and resources. DISA's expertise includes background screening, drug testing, occupational health services, transportation compliance, and more. They serve a diverse range of industries, including healthcare, transportation, retail, finance, and entertainment, among others. DISA aims to help customers navigate complex screening laws, improve workplace safety, and build comprehensive compliance programs. The company is also known for its contractor management and entertainment compliance solutions. With a focus on integrating innovative technologies, DISA Global Solutions strives to enhance workforce compliance and safety across North America.

📋 Description

• Lead client onboarding by delivering platform demonstrations and training • Resolve onboarding concerns, implementation risks, and client questions • Guide clients through onboarding, implementation, and migration activities • Gather and validate client requirements and align them to scalable solutions • Analyze workflows to identify process gaps and support configuration and implementation • Translate business needs into standardized onboarding and migration requirements • Recommend onboarding solutions aligned with procedures, best practices, and operational standards • Apply platform expertise across functionality, configuration, troubleshooting, and downstream impacts • Use CRM tools, compliance platforms, and project management systems to support implementation • Coordinate onboarding tasks with clients and internal teams • Facilitate status meetings, communicate timelines, and clarify expectations and action items • Identify and escalate delays, configuration issues, and operational concerns • Manage onboarding project timelines, deliverables, kickoffs, dependencies, and follow-ups across multiple accounts • Maintain accurate documentation, project tracking, and process improvements • Perform additional duties as assigned by management

🎯 Requirements

• Bachelor’s degree in business administration or a related field required; an equivalent combination of education and relevant professional experience may be considered in lieu of a degree • 2+ years of experience in client onboarding, implementation support, customer success, account coordination, or related client-facing operational roles required • Strong organizational skills, including the ability to support multiple onboarding projects and prioritize tasks, deliverables, and follow-up activities • Ability to identify, communicate, and support resolution of onboarding issues, client concerns, and time-sensitive implementation activities • Problem-solving and stakeholder management skills • Strong written and verbal communication skills • Ability to gather, document, and translate client requirements into standardized, implementation-ready solutions • Ability to translate technical concepts, onboarding requirements, and platform functionality for non-technical stakeholders and client users • Analytical and interpretive skills to identify inconsistencies or operational gaps • Professionalism, accountability, collaboration, and strong client service orientation • Proficiency in Microsoft Office applications • Working knowledge of onboarding tools, CRM systems, compliance platforms, ticketing systems, and project tracking tools • Ability to meet the stated physical requirements, including sitting up to 8 hours per day and occasionally lifting up to 15 pounds

🏖️ Benefits

• Competitive pay • Robust benefits • Ongoing training through the internal learning and development team • Monthly appreciation events • Opportunities for career advancement

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