Bilingual STD Case Manager

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $60k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Disability Management Institute

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Disability Management Institute is a Canadian B2B service provider that helps employers and employees manage workplace absence, disability and workers’ compensation claims. For over 20 years DMI delivers early intervention, claims management, rehabilitation and rehab-specialty services, health & safety consulting, stay-at-work programs, mental health services, training and appeals/relief-of-cost support to reduce absence duration, control WCB/claim costs, and support safe return-to-work outcomes.

📋 Description

• Process and manage all Short-Term Disability claims • Establish eligibility, calculate earnings and benefit levels, and obtain necessary medical evidence within required timelines • Interview claimants and employers in English and French • Process claims in date order according to client service standards • Assess diagnoses and treatment plans using available resources • Liaise professionally with insurance agencies, doctors, employees, management, and lawyers • Release only allowable information to recognized recipients and provide information in writing • Draft and deliver written correspondence identifying claim activity and next steps in English and French • Participate in claim conference calls with employers • Collaborate with the early intervention team to minimize absence duration and return claimants to work • Provide documentation to insurance carriers for MTD/LTD claim processing • Operate the automated claims payment system and perform manual calculations as required • Adjudicate STD claims within established timeframes and policy guidelines

🎯 Requirements

• 3+ years of claims experience in a group insurance environment • Experience in Long or Short term disability insurance preferred • Post secondary degree or diploma or equivalent experience • Familiarity with medical terminology and disability contract language an asset • CDMP or LOMA designation an asset • Medical background an asset, such as Occupational Therapist, Kinesiology, Nursing, or Physiotherapist • Fluency in both English and French • Strong verbal and written communication skills in English and French • Ability to work within core business hours • Ability to maintain confidentiality over client and corporate records and medical claims information • Following training period, minimum 95% accuracy required

🏖️ Benefits

• 3 weeks minimum vacation • 26 long weekends a year through the Happy Friday program • Flexible work options including remote and hybrid schedules • Wellness support, including comprehensive mental health resources • Clear career paths • Personalized learning • Leadership committed to investing in employee development • Diversity, inclusion, and belonging-focused workplace • Hiring-process accommodation support