Sales Enablement Specialist

🕒 September 16

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$135.1k - CA$193k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

🚫👨‍🎓 No degree required

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📋 Description

• Administer Mindtickle and other enablement systems, including content, users, assignments, and reporting • Keep enablement systems organized, current, and easy for the field to navigate • Troubleshoot access and content issues and provide tool support • Build and run role-specific onboarding programs for new Sales and GTM hires • Facilitate onboarding sessions and guide new hires throughout ramp • Train new hires on Salesforce, Mindtickle, Gong, and sales workflows • Coordinate subject matter experts from Sales, Product, and other teams for onboarding • Maintain onboarding curricula and materials as products, tools, and processes evolve • Track new hire progress and readiness and flag gaps to managers and enablement leadership • Build and maintain reporting on enablement participation, completion, and effectiveness • Translate Gong call analytics and field data into insights on rep performance, messaging adoption, and skill gaps • Identify GTM support needs and recommend enablement programs • Present reporting and insights to Enablement and Sales leadership • Organize and execute sales enablement trainings, workshops, and certifications • Manage program logistics, scheduling, communications, materials, and follow-up • Create quick-reference guides, updates, and job aids • Partner cross-functionally with Marketing, Product, and other stakeholders • Support calendars, budgets, program tracking, and feedback collection

🎯 Requirements

• 2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS • Hands-on experience administering an LMS or sales enablement platform; Mindtickle strongly preferred • Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation • Experience building or interpreting reporting on enablement participation, completion, and program effectiveness • Familiarity with conversation intelligence platforms such as Gong or similar, and using call data to surface coaching and enablement insights • Strong organizational and project management skills • Experience creating content, including documents, guides, and presentations • Excellent communication skills and a service-minded approach • Ability to work cross-functionally with Marketing, Product, and Sales leadership • Direct experience administering Mindtickle and Gong or a similar platform strongly preferred • Experience designing or facilitating live or virtual sales training sessions strongly preferred • Familiarity with sales methodologies such as Command of the Message or similar frameworks strongly preferred • Comfort working with Excel, Google Sheets, Tableau, or Sigma to build enablement dashboards strongly preferred • Exposure to containerization, DevOps tooling, or developer platforms is a plus • Docker experience is a significant plus • Must be legally authorized to work in the country where applying • Docker does not offer visa sponsorship for this role

🏖️ Benefits

• Remote-first by design; work from home • Flexible scheduling • Generous PTO • Quarterly Whaleness Days • End-of-year Whaleness break • Home office support • Technology stipend equivalent to US$100 net per month • Annual learning and development stipend for conferences, courses, certifications, and continued learning • 16 weeks of paid parental leave after six months of employment • Equity for all full-time employees • Medical benefits • Retirement benefits • Paid holidays • Docker swag

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