Client Services Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $57.2k - $71.5k / year

⏰ Full Time

🟢 Junior

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Doctors of BC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1900

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.

📋 Description

• Coordinate seamless insurance application services for Doctors of BC members working with insurance advisors • Provide administrative support to the Insurance Department • Assist advisors in preparing for insurance review meetings • Follow up with members to submit life and disability insurance applications • Review and submit insurance applications • Serve as a first point of contact for member questions and assistance with insurance application and administration processes • Provide excellent customer service and timely, efficient follow-up • Maintain comprehensive documentation of interactions with members and stakeholders • Collaborate with colleagues and impacted stakeholders to solve operational and interpersonal problems • Identify and complete multiple critical activities on time while monitoring for errors and applying quality checks

🎯 Requirements

• High school graduation supplemented by post-secondary education or technical training, plus one year of related experience • Equivalent related work experience may be considered in lieu of post-secondary education • Life and Accident Insurance License preferred but not required • Experience with customer relationship management systems • Strong understanding of the need for excellent documentation • Superior interpersonal, oral communication, and customer service skills • Excellent writing skills and ability to develop clear, concise, and comprehensive written communication • Ability to balance concurrent tasks and projects with a high degree of accuracy • Ability to respond to varied issues, unclear situations, and conflicting demands • Excellent computer skills using Word, Outlook, and Excel • Ability to work independently and as a team member

🏖️ Benefits

• Remote work arrangement in British Columbia • Inclusive and diverse workplace commitment • Support for equity, diversity and inclusion, and truth and reconciliation • Fair economic reward