Client Services Manager

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Constellation Software Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Constellation Software Inc. is a leading provider of software and services catering to both public and private sector markets. The company specializes in acquiring, managing, and building industry-specific software businesses that offer mission-critical solutions tailored to the specific needs of its customers. With a customer base of over 125,000 across more than 100 countries, Constellation Software boasts a broad portfolio of innovative software businesses aimed at delivering exceptional returns for its customers and shareholders. The company is headquartered in Toronto, Canada, and continues to expand its presence globally.

📋 Description

• Consult, support, and problem-solve with a portfolio of clients to assist with their interactive business objectives • Manage client websites and keep each site up to date with relevant, timely, and actionable information • Provide over-the-top, white-glove customer support • Collect, organize, format, publish, and manage client content • Keep current on MembersFirst software changes and enhancements • Participate in developing new client-facing training materials • Work varying shifts, including some nights, and be on call for some weekends

🎯 Requirements

• 2–3 years of previous experience in interactive marketing, ad agency, direct marketing, membership marketing, or internet industries • Proficient in HTML (raw code) and Photoshop • Working knowledge of JavaScript and CSS preferred • Strong knowledge of cross-browser and cross-platform dependencies • Strong knowledge of content publishing and/or content management systems • Strong familiarity with web information architecture standards, including site maps, navigation structure, and content layout and presentation • Strong familiarity with best practices in website development, including design and usability • Knowledge of Google/Microsoft Office applications • Excellent written and oral communication skills • Working knowledge of the Country Club industry strongly suggested, but not mandatory • Uses rigorous logic and methods to solve difficult problems with effective solutions • Demonstrates composure under pressure and is a settling influence in challenging times • Deals with conflicts head-on and settles disputes equitably in a timely manner • Enjoys unfamiliar tasks and uses successes and failures to improve • Can prioritize important work and quickly identify what will help or hinder accomplishing a goal • Has the functional and technical knowledge and skills to perform the job at a high level

🏖️ Benefits

• Varying shifts, including some nights, with some weekend on-call work • Multiple professional development initiatives • Internal growth and promotion-from-within opportunities • Financial stability through affiliation with publicly traded Constellation Software Inc.