Client Services Manager

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Jonas Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Jonas Software is the leading provider of enterprise management software solutions to over 40 different vertical markets. The company has acquired over 160 unique and innovative companies, positioning itself as a trusted source for technology and product innovation. With a client base of over 40,000 customers worldwide, Jonas Software operates offices across multiple continents and employs over 3,500 skilled professionals. Its vision is to be a global leader in enterprise management software, recognized for quality and customer service.

📋 Description

• Consult, support, and problem-solve with a portfolio of clients to assist with interactive business objectives • Manage client websites and keep them updated with relevant, timely, and actionable information • Provide over-the-top, white-glove customer support • Collect, organize, format, publish, and manage client content • Keep up to date on MembersFirst software changes and enhancements • Participate in developing new client-facing training materials • Work varying shifts, including some nights, and be on call for some weekends

🎯 Requirements

• Proficient in HTML (raw code) and Photoshop • Working knowledge of JavaScript and CSS preferred • 2–3 years of previous experience in interactive marketing, ad agency, direct marketing, membership marketing, or internet industries • Strong knowledge of cross-browser and cross-platform dependencies • Strong knowledge of content publishing and/or content management systems • Strong familiarity with web information architecture standards, including site maps, navigation structure, and content layout and presentation • Strong familiarity with best practices in website development, including design and usability • Knowledge of Google/Microsoft Office applications • Excellent written and oral communication skills • Working knowledge of the Country Club Industry strongly suggested but not mandatory • Ability to solve difficult problems using rigorous logic and methods • Ability to remain composed under pressure • Ability to handle and settle conflicts equitably and promptly • Functional and technical knowledge and skills to perform the job at a high level • Ability to work varying shifts, including some nights, and be on call for some weekends

🏖️ Benefits

• Remote work arrangement • Full-time regular employment • Disability accommodation available during the application process