Manager, People Advocacy

🕒 6 days ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $136k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Lead DoorDash’s employee advocacy efforts and strategy • Identify and address issues impacting the employee experience of customer-facing teammates • Partner with business leaders, Employment Legal, HR Business Partners, Employee Relations, and other People Team functions • Design, develop, and execute strategic and tactical employee advocacy initiatives • Drive positive employee relations across the organization • Develop communication channels to gather employee feedback and implement action plans • Create and implement training to improve people leadership skills • Monitor Employee Relations trends, local and federal law changes, and relevant rulings • Inform leadership and people teams about impacts of new initiatives, policies, and programs • Research and respond to employee relations matters virtually and in person • Assist HR Business Partners and ER Business Partners in resolving concerns • Guide leaders in resolving concerns and mitigating employment risk • Influence business decisions to balance employee and business impact • Assess working conditions, safety, employee experience, and leadership effectiveness • Conduct on-site responses to engagement and environmental concerns • Deliver site-specific action plans and follow up • Gather and analyze employee data to identify focus areas • Use AI tools such as Claude and ChatGPT to improve analytics efficiency and effectiveness • Deliver standard and scheduled updates and reporting to Senior Leadership

🎯 Requirements

• At least 7 years of relevant experience focused in employee relations, human resources, employment law, or labor relations • Bachelors and/or Masters in Human Resources or Labor Relations • Mastery of employment law basics and performance management best practices • Ability to translate data and predictive analytics into action plans • Excellent interpersonal, written, and oral communication skills • Strong emotional intelligence (EQ) • Ability to establish trust and wield influence across all organizational levels • Experience diffusing tension and mediating conflict • Presentation, training design, and facilitation experience • Willingness to travel as needed, up to 30% • Prior experience supporting a call center/customer service center is a plus

🏖️ Benefits

• Equity grants • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement

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