Special Loans Administrator – HELOC

🕒 5 days ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

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Dovenmuehle

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Dovenmuehle is

📋 Description

• Handle all aspects of various loans to ensure timely processing in accordance with government and investor guidelines • Accurately and timely input and process various loans and loan products • Review and prepare documentation • Review loan documents and disclosures to evaluate borrower requests • Direct Proxy emails and incoming mail to the appropriate party • Verify and perform quality control on tasks and processing completed by colleagues • Prepare and distribute daily, weekly, and monthly internal reports • Correspond with homeowners, clients, and outside vendors via email, fax, JIRA Ticket, and phone • Maintain knowledge of current practices, procedures, and policies • Help maintain proper accounting of GL accounts • Participate in the department audit program • Review and respond to assigned processing email proxies • Correspond with parties regarding required documents and timeframes • Obtain and analyze security instruments, trust agreements, liens, financials, letters of administration, and other legal documentation • Review servicing, regulatory, and compliance guidelines to determine appropriate processing actions • Monitor and apply suspense funds • Reconcile funds • Correspond with investors/clients to determine new payment factors • Coordinate investor/client approvals for conversions, transfers, and modifications • Input and verify product changes in the MSP system • Perform other related duties as assigned

🎯 Requirements

• High School Diploma or equivalent • Experience working for either a Financial Institution, Bank or Mortgage company is a plus • Customer service experience, a plus • Experienced user of Microsoft Office (Excel, Word, and Outlook) • Strong communication, interpersonal, and organizational skills • High math aptitude • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment • High reading comprehension • Strong analytical and critical thinking skills • Detail oriented • Some college experience is preferred • Mortgage originating or servicing experience is highly desired but not required • Must successfully complete annual regulatory compliance training • Must be able to communicate and exchange accurate information through multiple methods • May need to lift and/or move up to 25 lbs

🏖️ Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays • Quiet, designated work from home space may be used as an alternative to an on-site office setting • Reasonable accommodations for qualified disabilities