GTM Program Manager

Job not on LinkedIn

🔥 42 minutes ago

🇨🇦 Canada – Remote

💵 $103.7k - $140.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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📋 Description

• Turn revenue-driving strategies into actionable plans across GTM systems, processes, and business rules. • Collaborate with stakeholders to understand business needs, document requirements, and establish clear success criteria. • Manage programs from discovery through implementation, coordinating scope, timelines, dependencies, and accountable owners. • Partner with business and technical teams to evaluate options, resolve gaps, and implement scalable solutions. • Facilitate discussions, clarify tradeoffs, and drive agreement on priorities, ownership, and outstanding decisions. • Coordinate testing, documentation, and change management to support successful launches and adoption. • Track results against business objectives, identify operational gaps, and drive improvements to execution and the customer and seller experience. • Translate revenue-driving strategies into operational execution and connect teams across the customer lifecycle.

🎯 Requirements

• At least 3 years of overall professional experience. • 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives. • Experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market. • Ability to translate ambiguous business needs into clear requirements, process workflows, and measurable success criteria. • Experience partnering with technical and business teams to evaluate solutions, assess tradeoffs, and validate that changes meet business needs. • Ability to identify root causes, use data to assess outcomes, and implement practical improvements that scale. • Strong systems thinking, with the ability to understand how a change in one part of the commercial lifecycle can affect downstream processes, systems, data, and customer experiences. • Preferred: Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle. • Preferred: Understanding of the customer lifecycle and how systems, processes, data, and business rules support commercial execution. • Preferred: Familiarity with automation and AI capabilities that can simplify requirements gathering, dependency management, testing, and operational readiness.

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