Commercial Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $114k - $156k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 0%

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Industrial Electric Mfg. (IEM)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer in the U. S. of electrical distribution equipment and integrated power systems. For over 50 years IEM has designed and manufactured customer-specific power management solutions, including electrical distribution equipment up to 38kV, integrated power control systems, data center power solutions, and arc-resistant switchgear. Their offering and engineering focus serves industrial, commercial, and data center customers requiring robust, configurable electrical hardware and energy distribution systems.

📋 Description

• Lead and manage the partnership with a critical enterprise customer • Manage the full program lifecycle and align customer demand with internal production capabilities • Review and interpret customer forecasts to identify trends, anticipate demand shifts, and align supplier capacity and production schedules • Translate forecast data into actionable plans with production teams to coordinate build output and deployment readiness • Correct purchase orders, reconcile discrepancies, and coordinate pricing updates between internal teams and the customer • Coordinate responses to quality and field service issues to drive resolutions and minimize customer impact • Contribute to customer-related projects and continuous improvement initiatives • Monitor performance metrics, take corrective action, and ensure delivery aligns with customer service level agreements • Align inventory with forecasted demand and support design, product phaseout, and lifecycle transition planning • Analyze volume trends and program data to inform decisions, highlight risks, and improve delivery performance • Monitor inventory and perform flow analysis to prevent shortages or excess • Foster accountability and collaborative problem-solving across departments

🎯 Requirements

• Bachelor's degree in business, Engineering or related field • 5+ years of program or project management experience in a manufacturing or enterprise client-facing role with annualized volume exceeding $10 million • Proven track record managing complex programs with multiple stakeholders across technical and business functions • Strong understanding of supply chain processes, inventory management, and demand planning • Experience with ERP and customer portal tools • Excellent organizational, analytical, and communication skills • Demonstrated ability to work under pressure, prioritize tasks, and drive results across functional boundaries • Comfortable managing ambiguity and adapting to a dynamic, high-growth environment • Exceptional interpersonal skills with a collaborative, team-first mentality

🏖️ Benefits

• Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success

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