Principal, Market & Competitive Intelligence Manager

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Lead Dropbox’s enterprise competitive intelligence program across Dropbox Core, DocSend, Sign and Sign API, and Dropbox Protect • Establish a company-wide operating model for collecting, prioritizing, analyzing, distributing, and measuring competitive intelligence • Translate competitor launches, pricing and product changes, AI developments, customer feedback, and market shifts into actionable recommendations • Produce executive briefings, competitive points of view, rapid-response analysis, battlecards, alerts, and market coverage • Own and modernize Dropbox’s win/loss program and create feedback loops into positioning, enablement, product strategy, and go-to-market decisions • Equip customer-facing teams to compete more effectively and strengthen differentiation, objection handling, field confidence, and competitive activation • Use AI, automation, and modern research platforms to scale the program and maintain a trusted network of competitive contributors • Partner with Sales, GTM Strategy, Product Marketing, Product, Research, Revenue Operations, Analyst Relations, and Communications

🎯 Requirements

• 10+ years of experience in competitive intelligence, product marketing, market strategy, corporate strategy, or a related B2B SaaS discipline • Demonstrated ownership of an end-to-end competitive intelligence program, including executive intelligence, win/loss analysis, field enablement, and strategic recommendations • Record of translating complex qualitative and quantitative signals into clear points of view influencing product, go-to-market, or revenue decisions • Deep experience partnering with Sales, GTM Strategy, Product Marketing, and Product teams in competitive markets and customer situations • Strong executive presence and ability to communicate concise, evidence-based recommendations to senior leaders • Excellent cross-functional leadership skills and ability to drive action without formal authority • Exceptional analytical, written, verbal, and visual communication skills • Preferred: experience in AI-powered software, content management, collaboration, e-signature, document workflows, or security markets • Preferred: experience building or modernizing competitive intelligence across a multi-product portfolio or decentralized organization • Preferred: familiarity with Crayon, Clozd, and AlphaSense, including AI and automation for research, synthesis, and delivery • Preferred: experience partnering with Revenue Operations or Sales Operations to measure program adoption, decision influence, and business impact