Senior Technical Writer

Job not on LinkedIn

🕒 September 28

🇺🇸 United States – Remote

💵 $140k - $155k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dropzone AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤖 Artificial Intelligence

Artificial Intelligence

Dropzone AI is an organization whose name indicates an artificial intelligence focus. The supplied material contains only website/CSS code and layout variables (styling and theme definitions) and does not include product, service, customer, or company details. Because no explicit business information is present, I cannot reliably state what Dropzone AI builds or who its customers are; however, based solely on the company name, it is reasonable to classify it as operating in artificial intelligence. No other industries can be confidently inferred from the provided text.

📋 Description

• Own the customer documentation platform, including information architecture, authoring workflow, review process, publishing, and search • Write and maintain integration guides for supported data and alert sources • Write administration and governance documentation for enterprise and MSSP customers, including tenant management, access control, API keys, audit trails, and response action authorization • Own API reference and developer-facing documentation, using source-generated documentation where possible • Write release notes covering changes, benefits, and known limitations • Explain AI-completed work, including investigation structure, evidence, uncertainty, and system limitations • Partner with customer success and support to identify and close documentation gaps • Establish a style guide and docs-as-code workflow • Collaborate directly with product, engineering, customer success, and sales engineering • Report to the Head of Product

🎯 Requirements

• 5+ years of technical writing experience for software products with a technical buyer • At least 2 years documenting APIs, integrations, or infrastructure-adjacent products • Docs-as-code fluency: Git, Markdown, and at least one static documentation framework such as Docusaurus, MkDocs, Mintlify, or equivalent • Ability to read code and API specifications accurately and identify discrepancies between implementation and specification • Portfolio demonstrating the ability to explain complex systems to practitioners under time pressure • Experience interviewing engineers and product managers to extract complete information • Strong editorial judgment • Experience owning a documentation set end to end, including information architecture and maintenance • Preference for focused ownership and deep embedding in a product team • Early-stage startup mindset; comfort with ambiguity and lightspeed execution • Data-driven approach • Cybersecurity or security operations domain experience preferred • Experience documenting AI or ML products preferred • Experience at Series A–C stage companies preferred • Experience with documentation analytics and support ticket data preferred • Familiarity with structured authoring or content reuse systems preferred

🏖️ Benefits

• Company-provided equipment • Company-paid health insurance • 401K Plan with employer match • Self-Managed PTO • Parental leave • Significant above-market new hire equity grants • Generous benefits package