Senior Technical Writer

🕒 September 17

🏄 California – Remote

🏄 California – Remote

💵 $96k - $132k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Optro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

☁️ SaaS

📋 Compliance

🤖 Artificial Intelligence

SaaS • Compliance • Artificial Intelligence

Optro is an enterprise software company (formerly AuditBoard) that provides an AI-powered Governance, Risk, and Compliance (GRC) platform for large organizations. Its cloud-based system connects audits, controls, risk assessments, third-party risk, and compliance frameworks into a unified operational model that continuously monitors evidence, surfaces control failures, and automates assurance workflows. Optro targets enterprises and regulated organizations seeking to scale risk programs, improve visibility and compliance, and leverage domain-trained AI to move from reactive oversight to proactive risk management.

📋 Description

• Collaborate with Product teams and stakeholders to draft, edit, and publish accurate product content on a reliable cadence • Own and improve an AI-assisted workflow for collecting source material, drafting, and preparing content for publication • Maintain well-structured, easily navigable customer- and developer-facing content • Strengthen content structure, information architecture, and terminology • Build reusable style guides, templates, and contribution workflows • Continuously evolve content and structure with business and user needs • Collaborate with product managers, engineers, product marketing, and support teams to reflect new features and changes • Identify documentation and process gaps and propose improvements, including automation opportunities • Learn existing content processes and sources of manual effort • Design, launch, pilot, and refine an AI-supported content workflow • Document the new process so it is repeatable, scalable, and sustainable

🎯 Requirements

• 5+ years of experience as a technical writer or technical support role with a writing component in a B2B SaaS or similar technical environment • Excellent written and verbal communication skills • Experience building or improving repeatable processes and scalable workflows, ideally within a documentation, content, or operations context • Experience working within documentation systems, style guides, or content standards • Solid understanding of Knowledge Base & CMS tools • Ownership through to resolution and ability to drive solutions • Entrepreneurial mindset and comfort navigating ambiguity • Background check required • Nice to have: Domain knowledge of Governance, Risk and Compliance • Nice to have: Experience or strong interest in using AI tools to improve writing and content workflows • Nice to have: Familiarity with Agile or Scrum methodologies • Nice to have: Familiarity with HTML and CSS

🏖️ Benefits

• Bonus offered • Perks may vary based on eligibility/location