Services Project Manager III

🔥 4 minutes ago

🇨🇦 Canada – Remote

💵 $92.2k - $131.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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Duck Creek Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🛡️ Insurance

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

📋 Description

• Manage key client projects • Coordinate and complete projects on time, within budget, and within scope • Define project scope and objectives, involving relevant stakeholders and ensuring technical feasibility • Develop and deliver presentation materials • Develop detailed project plans to monitor and track progress • Set deadlines, assign responsibilities, and monitor and summarize project progress • Manage changes to project scope, schedule, and costs using appropriate verification techniques • Lead meetings with internal and external stakeholders • Report and escalate to management as needed • Create and maintain comprehensive project documentation • Develop comprehensive project plans for clients and staff members • Develop spreadsheets, diagrams, and process maps to document needs

🎯 Requirements

• Bachelor’s degree or higher or equivalent additional years of experience • Applicable functional experience in Services Project Management or a closely related function • Demonstrated ability to deliver work of moderate to high complexity in a global software, SaaS, technology, insurance technology, or comparable business environment • Experience working independently with limited day-to-day instruction and collaborating across teams • Advanced degree, professional certification, or specialized training relevant to Services Project Management preferred • Experience improving processes, tools, reporting, controls, or operating practices preferred • Experience partnering with distributed teams and stakeholders across regions, business units, or functional areas preferred • Applied knowledge of Services Project Management practices, processes, tools, and operating standards • Sound analytical judgment and structured problem-solving capability • Ability to plan, prioritize, and deliver work against agreed timelines • Clear written and verbal communication for technical and business audiences • Stakeholder management and cross-functional collaboration • Attention to detail and commitment to high-quality work products • Ability to interpret data, identify trends, and convert findings into action • Process improvement mindset with practical change management awareness • Understanding of governance, risk, controls, and policy compliance • Customer, partner, or internal service orientation appropriate to the function • Adaptability in a dynamic global software company environment • Ownership mindset, accountability, and reliable follow-through • Professional discretion when handling confidential or sensitive information • Ability to learn new systems, tools, methods, and business processes quickly • Inclusive behaviors that support collaboration, trust, and constructive feedback

🏖️ Benefits

• Flexible work environment • Employer-sponsored health, dental, and vision benefits • Life and disability insurance • Retirement savings support, including an RRSP program (3% employer match) • Paid statutory holidays, vacation, and other paid leaves in accordance with applicable provincial standards • Employee Assistance Program (EAP) • Annual bonus compensation may be available, subject to plan terms and individual eligibility