Senior Technical Program Manager

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🕒 July 6

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Logo of Dutch Vet

Dutch Vet

11 - 50 employees

👥 B2C

☁️ SaaS

💊 Pharmaceuticals

💰 $18M Series B - Dutch on 2023-10

B2C • SaaS • Pharmaceuticals

Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.

📋 Description

• Partner with engineering, product, and marketing leads to scope, plan, and track growth initiatives with rigor and transparency • Manage detailed execution of epics and sprints using Jira; maintain up-to-date and actionable boards • Create and manage dashboards, timelines, and communications that let stakeholders make informed decisions quickly • Facilitate planning cycles (quarterly and sprint-based) and retrospective processes • Roll up your sleeves to resolve blockers, debug operational issues, and ensure delivery across functions • Build, maintain, and improve documentation, team workspaces, and roadmaps • Help guide technical conversations; act as a trusted thought partner to engineering and product leadership • Drive alignment between Engineering, Product, Design, Marketing, and Operations around scope and timelines • Uphold high standards of documentation and operational hygiene across all tools and teams • Cultivate a healthy team operating rhythm with proactive status updates, async documentation, and efficient meetings

🎯 Requirements

• 5+ years of experience in a TPM role working closely with software engineering, product, and design teams • Comfortable operating in ambiguity and prioritizing ruthlessly in a fast-paced environment • Deep working knowledge of agile methodologies and modern product development practices • Direct experience managing and facilitating projects using Jira • Proven ability to dive deep into technical architecture and workflows; you're comfortable discussing tradeoffs with engineers • Strong command of data analytics tools to support decision-making • Excellent communication skills (verbal, written, and visual), adapting your style for executives and engineers alike • Strong analytical and organizational skills; you anticipate risks and proactively course-correct • Demonstrated ability to manage cross-functional programs across Product, Design, Marketing, Operations, and Engineering

🏖️ Benefits

• Competitive salary range between **$125K – $150K CAD** • Remote working location • Health, Dental, and Vision Insurance • Life and Disability Insurance • Flexible PTO • Mental Wellbeing Options • Robust Holiday Schedule • Registered Retirement Savings Plan • Growth Opportunities!

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