Employee Relations Partner

🕒 June 27

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $65.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Dutch Bros Coffee

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

🍽️ Food & Beverage

🛒 Retail

👥 B2C

💰 Private Equity Round on 2018-09

Food & Beverage • Retail • B2C

Dutch Bros Coffee is a popular coffee chain known for its drive-thru coffee shops across the western United States. The company offers a variety of customizable coffee drinks, non-coffee options, and energy drinks, with a strong emphasis on friendly customer service and community impact. Dutch Bros encourages customer engagement through its app, which offers rewards and promotions, and maintains a dynamic social media presence to connect with its audience. The company is committed to sustainability and making a positive impact in the communities it serves.

📋 Description

• Provide expert-level investigation, triage, and resolution of workplace concerns • Conduct objective, thorough, and timely investigations into complex workplace complaints • Lead investigative interviews via phone, video, or in-person • Produce legally defensible, highly accurate, and concise investigative summaries and reports • Ensure consistent enforcement of company policies and local, state, and federal employment laws • Multi-task and manage a fast-moving, high-volume queue of field cases • Partner closely with People Business Partners, Field Operations leaders, and Legal teams to identify workplace trends • De-escalate highly sensitive or volatile workplace conflicts

🎯 Requirements

• Minimum of 5 years of progressive Human Resources experience • At least 3 years dedicated explicitly to employee relations and/or workplace investigations • Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent practical field experience • Proven expertise in interviewing techniques, fact-finding, evidence gathering, and drafting formal investigative reports • Strong foundational knowledge of federal and state employment laws (including Title VII, ADA, FMLA, and FLSA), with an emphasis on hourly wage-and-hour compliance • Exceptional verbal and written communication skills; absolute ability to maintain confidentiality and navigate tough, high-stakes conversations

🏖️ Benefits

• Health insurance • Paid parental leave • Education assistance • Flexible scheduling • 401K