VP, General Manager

🕒 September 15

🦌 Connecticut – Remote

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⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Dynata

Dynata

5001 - 10000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $31.5M Debt Financing - Dynata on 2024-05

Consulting • Marketing • SaaS

Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.

📋 Description

• Serve as General Manager of Dynata+, reporting to the Chief Revenue Officer • Establish Dynata+ as Dynata’s primary self-service platform and strategic platform foundation • Drive enterprise-wide adoption across Dynata business units • Create a scalable product-led growth engine • Deliver revenue growth, profitability, and customer retention goals • Define long-term ecosystem strategy, including APIs, integrations, and AI capabilities • Transition Dynata toward a platform-centric operating model • Define the multi-year platform vision and roadmap • Champion platform-first thinking across Dynata • Lead platform governance and prioritization • Chair the Dynata+ Executive Steering Committee • Identify adjacent growth opportunities and new use cases • Own the roadmap across sample, scripting, analytics, and visualization • Translate commercial priorities into product requirements • Drive intake, prioritization, and release management processes • Ensure enterprise-grade reliability, compliance, and scalability • Own user experience and customer journey design • Define API and ecosystem strategy • Own revenue, cost structure, profitability, and forecasting • Develop annual operating plans and budgets • Define pricing, packaging, and monetization models • Develop investment cases for new capabilities • Manage ARR, NRR, gross margin, churn, CAC, conversion rates, and active users • Create operating agreements and service models • Support migration from fragmented tools to common platform capabilities • Represent Dynata+ in executive planning forums

🎯 Requirements

• Executive leadership experience spanning platform strategy, product, commercial, and customer leadership • Accountability for strategy, product direction, platform adoption, go-to-market execution, customer success, and financial performance • Ability to drive enterprise-wide platform adoption across business units • Experience creating scalable product-led growth engines • Ability to deliver revenue growth, profitability, and customer retention goals • Experience defining ecosystem strategy, including APIs, integrations, and AI capabilities • Experience leading multi-year platform vision and roadmap development • Experience with platform governance, prioritization, and release management • Experience evaluating AI-enabled capabilities across survey programming, targeting, reporting, and workflow automation • Experience owning roadmaps across sample, scripting, analytics, and visualization • Experience ensuring enterprise-grade reliability, compliance, and scalability • Experience with revenue, cost structure, profitability, forecasting, operating plans, budgets, pricing, packaging, and monetization • Experience managing ARR, NRR, gross margin, churn, CAC, conversion rates, and active users

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