Bilingual Investigator

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Early Childhood Educators

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

Education • Non-profit

Early Childhood Educators is a professional regulatory college that registers and governs early childhood educators, maintains a public register, establishes and enforces standards and codes of practice, and provides resources for members, applicants, employers, and the public. The organization administers registration and renewal, continuous professional learning programs, approval of education programs, complaint and discipline processes, and public-facing services such as a searchable register and guidance on professional obligations.

📋 Description

• Receive and review initial complaints and information to gain a comprehensive understanding of the issue to be investigated • Identify issues to be investigated and develop a comprehensive plan to investigate the complaint/report • Conduct investigations into complaints/reports • Determine techniques required to carry-out thorough and objective investigations • Identify, obtain and analyze information and documentation relevant to the investigation • Identify discrepancies and gaps in information • Conduct telephone interviews with key witnesses and draft interview summaries • Document all verbal communication in relation to the investigation • Conduct inquiries to locate witnesses and other information required to inform the investigation • Prepare documentation required to obtain information and document findings related to an investigation • Organize and compile investigation records • Provide testimony regarding investigative content and/or process in disciplinary hearings

🎯 Requirements

• Two or three-year college program • Bilingualism (French/English Level C1, CEFRL) is required • 1 to 3 years’ experience in the regulatory or early childhood education sector • Knowledge of investigation techniques to enable collection of information • Knowledge of the early childhood education sector as well as professional regulation • Knowledge and understanding of legal and administrative law principles • Knowledge of the Early Childhood Educators Act, 2007 and familiarity with the College’s Code of Ethics and Standards of Practice • Judgement and analytical skills to assess risks and identify issues • Flexibility to work well independently and in a team in an environment • Written communication skills to prepare detailed and accurate investigative documentation • Listening, verbal communication and relationship building skills to communicate with a variety of stakeholders (e.g. courts, Police, complainants, employers) • Resilience, tact and diplomacy to communicate with occasionally irate and frustrated individuals on sensitive matters • Professional judgment to ensure that information disclosed is appropriate and to maintain neutrality towards all cases/ issues encountered in the role • Attention to detail to prepare accurate summaries of investigation files and time management skills.

🏖️ Benefits

• Flexible workplace (working remotely and on site)