Director of Clinical Operations

🕒 August 18

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

👻 Ghost score 0%

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Logo of Early Medical

Early Medical

11 - 50 employees

Founded 2016

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Early Medical is a longevity-focused medical practice led by Peter Attia, M. D. , a Stanford, Johns Hopkins, and NIH-trained physician. The team applies the science of longevity to clinical care, helping patients translate the latest research on lifespan, healthspan, and longevity into individualized prevention and treatment plans. Historically a private practice, Early Medical has also begun sharing its expertise and educational insights more broadly with the public. Specialties include longevity, healthspan, and lifespan medicine.

📋 Description

• Oversee the daily operation of the clinical practice and ensure a consistent, high-quality patient experience • Identify workflow issues and implement solutions before they impact patients or providers • Partner with department leaders to improve operational efficiency across the organization • Lead, coach, and develop the Patient Care Coordinator team; conduct 1:1s, performance reviews, and coaching • Support hiring, onboarding, and training as the team grows • Oversee patient onboarding, renewals, offboarding, transitions into clinical care, and service issue resolution • Own operational workflows in Monday.com, the EMR, Spruce, Google Workspace, and other platforms • Maintain dashboards, reporting, data consistency, and operational metrics • Develop, document, and maintain SOPs; standardize workflows and lead new operational initiatives • Monitor physician capacity, onboarding pace, renewal pipeline health, and operational deliverables • Ensure HIPAA and applicable healthcare regulatory compliance • Oversee physician credentialing, licensing, DEA renewals, Medicare documentation, malpractice coverage, and compliance records • Lead the Compliance Committee and coordinate quarterly compliance initiatives • Partner with Finance, Legal, and external consultants on risk and regulatory requirements • Partner with Finance on invoicing, accounts payable, insurance renewals, vendor management, and budgeting • Support revenue cycle operations and patient billing questions • Manage operational vendors • Report to the COO

🎯 Requirements

• 10–15+ years of healthcare operations leadership experience • Master's degree preferred (MHA, MPH, MBA, or similar) • Experience leading operations within a telehealth or remote healthcare organization • Experience managing multidisciplinary teams in a high-growth environment • Strong understanding of healthcare operations, HIPAA, physician credentialing, licensing, compliance, and regulatory requirements • Experience building operational processes, SOPs, dashboards, and reporting systems • Strong project management and organizational skills with the ability to manage multiple priorities • Comfortable working across departments and holding teams accountable for operational commitments • Experience with EMRs, CRMs, Monday.com, Google Workspace, and other operational software • Strong written and verbal communication skills • Organized, practical, and comfortable making decisions in a fast-moving environment • Ability to build structure, solve problems, improve team workflows, follow through on commitments, and pay attention to detail

🏖️ Benefits

• 100% employer-paid medical, vision, and dental insurance (multiple plans available) • 100% employer-paid life insurance, short-term, and long-term disability insurance • Employer-sponsored HSA contributions for HDHP medical plans • Additional HSA and FSA spending account plans for employees • 401(k) with a 5% company match • Generous PTO and holiday schedule • Company-issued technology and work-from-home stipend • Opportunity to work at the forefront of health and longevity science with a team of world-class professionals dedicated to precision, mastery, and excellence

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